text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
How do I use bank transfer to top up my account?
|
{
"text": "How do I use bank transfer to top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992167949676514
},
{
"label": "POSITIVE",
"score": 0.0007831569528207183
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Where is the transfer that I did?
|
{
"text": "Where is the transfer that I did?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983343482017517
},
{
"label": "POSITIVE",
"score": 0.0016656575025990605
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
What is this extra €1 fee about?
|
{
"text": "What is this extra €1 fee about?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945266842842102
},
{
"label": "POSITIVE",
"score": 0.005473275203257799
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
|
{
"text": "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997630715370178
},
{
"label": "POSITIVE",
"score": 0.00023689598310738802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
Can I add funds directly from my Apple Watch?
|
{
"text": "Can I add funds directly from my Apple Watch?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975972771644592
},
{
"label": "POSITIVE",
"score": 0.0024027456529438496
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I see a direct debit charge that I did not approve
|
{
"text": "I see a direct debit charge that I did not approve"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993820190429688
},
{
"label": "POSITIVE",
"score": 0.0006180130294524133
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Is the top-up amount unlimited?
|
{
"text": "Is the top-up amount unlimited?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.35259899497032166
},
{
"label": "POSITIVE",
"score": 0.6474010348320007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
How is the current exchange rate?
|
{
"text": "How is the current exchange rate?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998497724533081
},
{
"label": "POSITIVE",
"score": 0.0015022968873381615
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
My card didn't work at the ATM in Notting Hill. Is my card working?
|
{
"text": "My card didn't work at the ATM in Notting Hill. Is my card working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995835423469543
},
{
"label": "POSITIVE",
"score": 0.0004164720594417304
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Where can I modify my information?
|
{
"text": "Where can I modify my information?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996410608291626
},
{
"label": "POSITIVE",
"score": 0.00035892578307539225
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
How much for an actual card?
|
{
"text": "How much for an actual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976601600646973
},
{
"label": "POSITIVE",
"score": 0.002339879749342799
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
What are the steps to activate the card, as it does not seem to work?
|
{
"text": "What are the steps to activate the card, as it does not seem to work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991254210472107
},
{
"label": "POSITIVE",
"score": 0.0008745417580939829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
What is the exchange fee that is charged?
|
{
"text": "What is the exchange fee that is charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9899641871452332
},
{
"label": "POSITIVE",
"score": 0.010035851038992405
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Why would the ATM machine fail to give me the cash withdrawal I requested?
|
{
"text": "Why would the ATM machine fail to give me the cash withdrawal I requested?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985594153404236
},
{
"label": "POSITIVE",
"score": 0.0014406397240236402
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
My top up isn't in my wallet.
|
{
"text": "My top up isn't in my wallet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991324543952942
},
{
"label": "POSITIVE",
"score": 0.0008675642311573029
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
My card don't work.
|
{
"text": "My card don't work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999785840511322
},
{
"label": "POSITIVE",
"score": 0.00021421084238681942
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
why does my statement contain an extra fee?
|
{
"text": "why does my statement contain an extra fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988370537757874
},
{
"label": "POSITIVE",
"score": 0.0011629764921963215
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
What works for identity verification?
|
{
"text": "What works for identity verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988903403282166
},
{
"label": "POSITIVE",
"score": 0.0011097234673798084
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
|
{
"text": "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996225833892822
},
{
"label": "POSITIVE",
"score": 0.00037737557431682944
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Why was a payment I made reverted?
|
{
"text": "Why was a payment I made reverted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982360601425171
},
{
"label": "POSITIVE",
"score": 0.0017639549914747477
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I'm happy with Mastercard and want to stick with just that credit card.
|
{
"text": "I'm happy with Mastercard and want to stick with just that credit card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9791715741157532
},
{
"label": "POSITIVE",
"score": 0.020828399807214737
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
|
{
"text": "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994029998779297
},
{
"label": "POSITIVE",
"score": 0.0005969429039396346
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I would like a disposable virtual card, could I get one?
|
{
"text": "I would like a disposable virtual card, could I get one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005768054979853332
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
Where's my virtual card
|
{
"text": "Where's my virtual card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997657299041748
},
{
"label": "POSITIVE",
"score": 0.002342675346881151
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
left my phone at hotel, cant use app
|
{
"text": "left my phone at hotel, cant use app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952415227890015
},
{
"label": "POSITIVE",
"score": 0.0047584595158696175
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I was supposed to get a refund but I do not see it.
|
{
"text": "I was supposed to get a refund but I do not see it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994207620620728
},
{
"label": "POSITIVE",
"score": 0.0005792684969492257
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
I am blocked now because I entered the wrong pin, need help.
|
{
"text": "I am blocked now because I entered the wrong pin, need help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996674060821533
},
{
"label": "POSITIVE",
"score": 0.0003325807920191437
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
i asked for 100 only got 80
|
{
"text": "i asked for 100 only got 80"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964510202407837
},
{
"label": "POSITIVE",
"score": 0.003549005137756467
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
What card types can I choose from?
|
{
"text": "What card types can I choose from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9929245710372925
},
{
"label": "POSITIVE",
"score": 0.007075416389852762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
What cards do you offer?
|
{
"text": "What cards do you offer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9246087074279785
},
{
"label": "POSITIVE",
"score": 0.07539131492376328
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
In my app, a direct debit payment I didn't do shows in my app
|
{
"text": "In my app, a direct debit payment I didn't do shows in my app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956508278846741
},
{
"label": "POSITIVE",
"score": 0.004349230322986841
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
How can I change to my married name?
|
{
"text": "How can I change to my married name?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990041851997375
},
{
"label": "POSITIVE",
"score": 0.0009958664886653423
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
Will I be charged a fee for topping up using a European card?
|
{
"text": "Will I be charged a fee for topping up using a European card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997016191482544
},
{
"label": "POSITIVE",
"score": 0.0029838785994797945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
In the app, I see a withdrawal I didn't make.
|
{
"text": "In the app, I see a withdrawal I didn't make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991266131401062
},
{
"label": "POSITIVE",
"score": 0.0008733680588193238
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Is it on purpose that my payment has been returned to my account?
|
{
"text": "Is it on purpose that my payment has been returned to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993125200271606
},
{
"label": "POSITIVE",
"score": 0.0006875169347040355
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
wheres my money receipt
|
{
"text": "wheres my money receipt"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955098628997803
},
{
"label": "POSITIVE",
"score": 0.004490209277719259
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Why is it required to verify my identity?
|
{
"text": "Why is it required to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970933198928833
},
{
"label": "POSITIVE",
"score": 0.002906654728576541
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Top up not available in my wallet.
|
{
"text": "Top up not available in my wallet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996052384376526
},
{
"label": "POSITIVE",
"score": 0.00039473813376389444
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
Why was I not able to take cash from the ATM?
|
{
"text": "Why was I not able to take cash from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995286464691162
},
{
"label": "POSITIVE",
"score": 0.0004714190145023167
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I can't see a transfer to my account I made.
|
{
"text": "I can't see a transfer to my account I made."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990022778511047
},
{
"label": "POSITIVE",
"score": 0.0009977867593988776
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
|
{
"text": "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997716546058655
},
{
"label": "POSITIVE",
"score": 0.00022838209406472743
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
My money transfer hasn't appeared yet.
|
{
"text": "My money transfer hasn't appeared yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.997550904750824
},
{
"label": "POSITIVE",
"score": 0.0024491106159985065
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
What to do if my card is about to expire?
|
{
"text": "What to do if my card is about to expire?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983105659484863
},
{
"label": "POSITIVE",
"score": 0.0016894459258764982
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
What source do my fund come from?
|
{
"text": "What source do my fund come from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964951872825623
},
{
"label": "POSITIVE",
"score": 0.0035047719720751047
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
What foreign exchange rate will I get?
|
{
"text": "What foreign exchange rate will I get?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941760301589966
},
{
"label": "POSITIVE",
"score": 0.005823953077197075
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Why has my card been charged an extra pound?
|
{
"text": "Why has my card been charged an extra pound?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983208775520325
},
{
"label": "POSITIVE",
"score": 0.0016790902009233832
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
A cash withdrawal has been done that I didn't do.
|
{
"text": "A cash withdrawal has been done that I didn't do."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9908202290534973
},
{
"label": "POSITIVE",
"score": 0.009179778397083282
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
My transfer's stuck on pending.
|
{
"text": "My transfer's stuck on pending."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969273209571838
},
{
"label": "POSITIVE",
"score": 0.003072632709518075
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
is there a frequent currency discount?
|
{
"text": "is there a frequent currency discount?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939627051353455
},
{
"label": "POSITIVE",
"score": 0.006037324201315641
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Why didn't the ATM give me all my money
|
{
"text": "Why didn't the ATM give me all my money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967561364173889
},
{
"label": "POSITIVE",
"score": 0.003243811894208193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
|
{
"text": "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993274211883545
},
{
"label": "POSITIVE",
"score": 0.0006726421997882426
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Why was my transaction charged an extra fee when paying with my card?
|
{
"text": "Why was my transaction charged an extra fee when paying with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987576007843018
},
{
"label": "POSITIVE",
"score": 0.001242371159605682
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
Can my daughter make an account?
|
{
"text": "Can my daughter make an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.0018624502699822187
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
My phone got stolen, how can I use the app?
|
{
"text": "My phone got stolen, how can I use the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993964433670044
},
{
"label": "POSITIVE",
"score": 0.0006035839905962348
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
My PIN seems to be blocked, help me access it?
|
{
"text": "My PIN seems to be blocked, help me access it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996954202651978
},
{
"label": "POSITIVE",
"score": 0.00030458453693427145
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
Why has my deposit in the ATM not cleared yet?
|
{
"text": "Why has my deposit in the ATM not cleared yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994331002235413
},
{
"label": "POSITIVE",
"score": 0.0005669333040714264
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
How come my refund hasn't appeared on my statement?
|
{
"text": "How come my refund hasn't appeared on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004976608324795961
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
How to receive transfers from my employer when I get paid in GBP?
|
{
"text": "How to receive transfers from my employer when I get paid in GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986159801483154
},
{
"label": "POSITIVE",
"score": 0.0013840675819665194
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
Why can't I make multiple payments with my virtual card?
|
{
"text": "Why can't I make multiple payments with my virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983503818511963
},
{
"label": "POSITIVE",
"score": 0.0016495944000780582
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 72
}
|
Default
| null | null |
What do I do to exchange currency?
|
{
"text": "What do I do to exchange currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974712133407593
},
{
"label": "POSITIVE",
"score": 0.00252886232919991
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
|
{
"text": "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986779093742371
},
{
"label": "POSITIVE",
"score": 0.0013221042463555932
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
Is there a limit to a disposable virtual card?
|
{
"text": "Is there a limit to a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983306527137756
},
{
"label": "POSITIVE",
"score": 0.001669301767833531
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Why would the app deny my top-up?
|
{
"text": "Why would the app deny my top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972637891769409
},
{
"label": "POSITIVE",
"score": 0.002736176596954465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Currently my card is broken.
|
{
"text": "Currently my card is broken."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.0012043311726301908
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
I haven't been sent my new pin!
|
{
"text": "I haven't been sent my new pin!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9910320043563843
},
{
"label": "POSITIVE",
"score": 0.008968011476099491
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
I requested money from the ATM and it didn't give me as much as I requested.
|
{
"text": "I requested money from the ATM and it didn't give me as much as I requested."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996334314346313
},
{
"label": "POSITIVE",
"score": 0.0003666038974188268
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I can't see all the refunds in my statement
|
{
"text": "I can't see all the refunds in my statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983792304992676
},
{
"label": "POSITIVE",
"score": 0.0016208114102482796
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
How do I order a new card when my old one is ready to expire?
|
{
"text": "How do I order a new card when my old one is ready to expire?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.000950923771597445
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.
|
{
"text": "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974902868270874
},
{
"label": "POSITIVE",
"score": 0.002509691519662738
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I put money in my account a week ago but its still not there, what is happening?
|
{
"text": "I put money in my account a week ago but its still not there, what is happening?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989054203033447
},
{
"label": "POSITIVE",
"score": 0.0010945501271635294
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
After I make a payment, how long will it be before it transitions from "pending" to complete?
|
{
"text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990217685699463
},
{
"label": "POSITIVE",
"score": 0.0009782839333638549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
can I be charged for topping up by card
|
{
"text": "can I be charged for topping up by card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8008463978767395
},
{
"label": "POSITIVE",
"score": 0.1991535872220993
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
How do I find out my source of funds?
|
{
"text": "How do I find out my source of funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989156723022461
},
{
"label": "POSITIVE",
"score": 0.0010843616910278797
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
How do I activate my card to start using it?
|
{
"text": "How do I activate my card to start using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983887672424316
},
{
"label": "POSITIVE",
"score": 0.0016112837474793196
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
|
{
"text": "I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct."
}
|
[
{
"label": "NEGATIVE",
"score": 0.004692687187343836
},
{
"label": "POSITIVE",
"score": 0.9953072667121887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
A transaction is showing more than once.
|
{
"text": "A transaction is showing more than once."
}
|
[
{
"label": "NEGATIVE",
"score": 0.5627138614654541
},
{
"label": "POSITIVE",
"score": 0.4372861385345459
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
How do i change my identity?
|
{
"text": "How do i change my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.0014903878327459097
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Can I use a transfer to receive my transfer?
|
{
"text": "Can I use a transfer to receive my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234243046492338
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
when will the balance on my account change form a transfer
|
{
"text": "when will the balance on my account change form a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945566654205322
},
{
"label": "POSITIVE",
"score": 0.005443388596177101
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I was mugged. They took everything. I can't use the app. What do I do?
|
{
"text": "I was mugged. They took everything. I can't use the app. What do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999031662940979
},
{
"label": "POSITIVE",
"score": 0.0009683970711193979
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I forgot my PIN number.
|
{
"text": "I forgot my PIN number."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995322227478027
},
{
"label": "POSITIVE",
"score": 0.0004677672404795885
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
|
{
"text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998991072177887
},
{
"label": "POSITIVE",
"score": 0.0010089132701978087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I am not satisfied with your service. Close my account.
|
{
"text": "I am not satisfied with your service. Close my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996781349182129
},
{
"label": "POSITIVE",
"score": 0.0003218778292648494
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
How do I find my new pin?
|
{
"text": "How do I find my new pin?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987773299217224
},
{
"label": "POSITIVE",
"score": 0.0012226210674270988
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
Is it possible for me to change my PIN number?
|
{
"text": "Is it possible for me to change my PIN number?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992420673370361
},
{
"label": "POSITIVE",
"score": 0.0007579618832096457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
What are the top up charges for all US cards?
|
{
"text": "What are the top up charges for all US cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952411651611328
},
{
"label": "POSITIVE",
"score": 0.004758888855576515
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I topped up and now my money is not there anymore! What happened to it?
|
{
"text": "I topped up and now my money is not there anymore! What happened to it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992311000823975
},
{
"label": "POSITIVE",
"score": 0.0007689580670557916
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
My latest transfer seems to be missing.
|
{
"text": "My latest transfer seems to be missing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.00023351739218924195
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Cash withdrawal was incorrect at ATM.
|
{
"text": "Cash withdrawal was incorrect at ATM."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981696605682373
},
{
"label": "POSITIVE",
"score": 0.0018302848329767585
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Can cards be delivered? Where?
|
{
"text": "Can cards be delivered? Where?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996701180934906
},
{
"label": "POSITIVE",
"score": 0.0032987562008202076
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Will I be charged for transfers?
|
{
"text": "Will I be charged for transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9938441514968872
},
{
"label": "POSITIVE",
"score": 0.006155844312161207
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
who charged my card
|
{
"text": "who charged my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9684697389602661
},
{
"label": "POSITIVE",
"score": 0.031530220061540604
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
I live in the US and I would like to get a card. How do I go about getting one?
|
{
"text": "I live in the US and I would like to get a card. How do I go about getting one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9823434352874756
},
{
"label": "POSITIVE",
"score": 0.017656484618782997
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
My transfer is still pending, why?
|
{
"text": "My transfer is still pending, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945565462112427
},
{
"label": "POSITIVE",
"score": 0.005443509668111801
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
my card was refused, why?
|
{
"text": "my card was refused, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979762434959412
},
{
"label": "POSITIVE",
"score": 0.002023767912760377
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Why has my payment been reversed?
|
{
"text": "Why has my payment been reversed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979521632194519
},
{
"label": "POSITIVE",
"score": 0.002047882415354252
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
Can I use my card in another institutions ATM?
|
{
"text": "Can I use my card in another institutions ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990221261978149
},
{
"label": "POSITIVE",
"score": 0.0009778407402336597
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
What do I do if my card was stolen.
|
{
"text": "What do I do if my card was stolen."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982433319091797
},
{
"label": "POSITIVE",
"score": 0.0017566450405865908
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
How can I cancel a transfer I made
|
{
"text": "How can I cancel a transfer I made"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996987581253052
},
{
"label": "POSITIVE",
"score": 0.00030126533238217235
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
The app isn't letting me log in, but my info is correct.
|
{
"text": "The app isn't letting me log in, but my info is correct."
}
|
[
{
"label": "NEGATIVE",
"score": 0.0012243976816534996
},
{
"label": "POSITIVE",
"score": 0.9987755417823792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
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