text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why is this not letting me exchange crypto? I need help making this transaction go through.
|
{
"text": "Why is this not letting me exchange crypto? I need help making this transaction go through."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.0004952960298396647
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I did not receive my purchase, how do I cancel it?
|
{
"text": "I did not receive my purchase, how do I cancel it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996321201324463
},
{
"label": "POSITIVE",
"score": 0.00036786406417377293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
On my transfer there was a "decline" message
|
{
"text": "On my transfer there was a \"decline\" message"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990972280502319
},
{
"label": "POSITIVE",
"score": 0.000902738596778363
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
When will I get my money? It's been too long.
|
{
"text": "When will I get my money? It's been too long."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994617104530334
},
{
"label": "POSITIVE",
"score": 0.0005383375100791454
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Could you please tell me why my purchases from this morning say payment is pending?
|
{
"text": "Could you please tell me why my purchases from this morning say payment is pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920322621241212
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
How can I alteration my PIN?
|
{
"text": "How can I alteration my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988991022109985
},
{
"label": "POSITIVE",
"score": 0.001100852619856596
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
What ATMs can I use my card?
|
{
"text": "What ATMs can I use my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968359470367432
},
{
"label": "POSITIVE",
"score": 0.0031640806701034307
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
how do I know where I can get money withdrawn?
|
{
"text": "how do I know where I can get money withdrawn?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996886253356934
},
{
"label": "POSITIVE",
"score": 0.00031140277860686183
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Why is my top-up pending?
|
{
"text": "Why is my top-up pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970837235450745
},
{
"label": "POSITIVE",
"score": 0.002916308818385005
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I need a new card.
|
{
"text": "I need a new card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988757967948914
},
{
"label": "POSITIVE",
"score": 0.001124227186664939
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
do i need to add money before i order a card
|
{
"text": "do i need to add money before i order a card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992640614509583
},
{
"label": "POSITIVE",
"score": 0.0007359287119470537
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
What process should I use to transfer money into my account?
|
{
"text": "What process should I use to transfer money into my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263729253783822
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
What should I do if I don't know my password?
|
{
"text": "What should I do if I don't know my password?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996416568756104
},
{
"label": "POSITIVE",
"score": 0.00035830357228405774
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
Where can I find Mastercard ATMs?
|
{
"text": "Where can I find Mastercard ATMs?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.0012681656517088413
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Will I get charged for sending out more cards?
|
{
"text": "Will I get charged for sending out more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977859258651733
},
{
"label": "POSITIVE",
"score": 0.0022140424698591232
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
How much does it cost to get more cards?
|
{
"text": "How much does it cost to get more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994431138038635
},
{
"label": "POSITIVE",
"score": 0.0005568441702052951
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
How long do bank transfers usually take?
|
{
"text": "How long do bank transfers usually take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982390403747559
},
{
"label": "POSITIVE",
"score": 0.0017609045607969165
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?
|
{
"text": "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983592629432678
},
{
"label": "POSITIVE",
"score": 0.0016406968934461474
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
If I need to cash foreign transfers, how does that work?
|
{
"text": "If I need to cash foreign transfers, how does that work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971120357513428
},
{
"label": "POSITIVE",
"score": 0.002887993585318327
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Are extra cards free?
|
{
"text": "Are extra cards free?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9929476976394653
},
{
"label": "POSITIVE",
"score": 0.007052265573292971
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I purchases several items today. Why are they still showing pending?
|
{
"text": "I purchases several items today. Why are they still showing pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9807213544845581
},
{
"label": "POSITIVE",
"score": 0.01927867904305458
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
how to i go about getting my virtual card
|
{
"text": "how to i go about getting my virtual card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9899787902832031
},
{
"label": "POSITIVE",
"score": 0.010021202266216278
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
Do you have the best exchange rate?
|
{
"text": "Do you have the best exchange rate?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.978264570236206
},
{
"label": "POSITIVE",
"score": 0.021735364571213722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
It won't let me activate my card.
|
{
"text": "It won't let me activate my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8969864249229431
},
{
"label": "POSITIVE",
"score": 0.10301358997821808
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Does my top up and apple pay work together?
|
{
"text": "Does my top up and apple pay work together?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979281425476074
},
{
"label": "POSITIVE",
"score": 0.002071861643344164
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I seem to of forgotten my passcode.
|
{
"text": "I seem to of forgotten my passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997219443321228
},
{
"label": "POSITIVE",
"score": 0.0002779848291538656
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
Do you charge extra for topping up with a debit or credit card?
|
{
"text": "Do you charge extra for topping up with a debit or credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939318895339966
},
{
"label": "POSITIVE",
"score": 0.006068185903131962
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
There's a card payment I didn't make
|
{
"text": "There's a card payment I didn't make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949819445610046
},
{
"label": "POSITIVE",
"score": 0.005018049385398626
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
How long does it take for cards to be delivered after ordering them?
|
{
"text": "How long does it take for cards to be delivered after ordering them?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992344379425049
},
{
"label": "POSITIVE",
"score": 0.0007656158413738012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
Will you be able to exchange to EUR?
|
{
"text": "Will you be able to exchange to EUR?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.4096418023109436
},
{
"label": "POSITIVE",
"score": 0.5903582572937012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
Are there any top-up limits?
|
{
"text": "Are there any top-up limits?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960668683052063
},
{
"label": "POSITIVE",
"score": 0.003933180123567581
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
A transfer has to be cancelled.
|
{
"text": "A transfer has to be cancelled."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949511289596558
},
{
"label": "POSITIVE",
"score": 0.005048893392086029
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
What is my top-up limit?
|
{
"text": "What is my top-up limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9918895363807678
},
{
"label": "POSITIVE",
"score": 0.008110503666102886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I need to delete my account.
|
{
"text": "I need to delete my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.00038878482882864773
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
How do you decide what your exchange rates are?
|
{
"text": "How do you decide what your exchange rates are?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998648464679718
},
{
"label": "POSITIVE",
"score": 0.00135152623988688
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Is there a way to recover my password?
|
{
"text": "Is there a way to recover my password?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995344877243042
},
{
"label": "POSITIVE",
"score": 0.0004655198135878891
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
Can it automatically top up my account?
|
{
"text": "Can it automatically top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927790760993958
},
{
"label": "POSITIVE",
"score": 0.00722087174654007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
The correct amount of cash was not received.
|
{
"text": "The correct amount of cash was not received."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.002942918799817562
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Why am I missing my refund
|
{
"text": "Why am I missing my refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996483325958252
},
{
"label": "POSITIVE",
"score": 0.0003516071301419288
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
My phone was stolen, help!
|
{
"text": "My phone was stolen, help!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975904226303101
},
{
"label": "POSITIVE",
"score": 0.0024096304550766945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I don't recognise a Direct Debit payment
|
{
"text": "I don't recognise a Direct Debit payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101718124933541
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Why does it show that my transfer is still pending?
|
{
"text": "Why does it show that my transfer is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980378746986389
},
{
"label": "POSITIVE",
"score": 0.0019621329847723246
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
What if I don't verify my identity?
|
{
"text": "What if I don't verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997109770774841
},
{
"label": "POSITIVE",
"score": 0.00028903878410346806
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
|
{
"text": "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.0002584022586233914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
When will I have access to my pin number?
|
{
"text": "When will I have access to my pin number?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992691874504089
},
{
"label": "POSITIVE",
"score": 0.0007307849591597915
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
How can I check on the status of my new card?
|
{
"text": "How can I check on the status of my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976630210876465
},
{
"label": "POSITIVE",
"score": 0.002337029902264476
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
What caused my top up to be reverted?
|
{
"text": "What caused my top up to be reverted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997373104095459
},
{
"label": "POSITIVE",
"score": 0.0026268446817994118
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.
|
{
"text": "I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently."
}
|
[
{
"label": "NEGATIVE",
"score": 0.990679919719696
},
{
"label": "POSITIVE",
"score": 0.009320084936916828
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
is my pin the same as my passcode
|
{
"text": "is my pin the same as my passcode"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994724690914154
},
{
"label": "POSITIVE",
"score": 0.005275320261716843
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
What locations can I get money from?
|
{
"text": "What locations can I get money from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988516569137573
},
{
"label": "POSITIVE",
"score": 0.0011483206180855632
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
What should I do if someone else used my card?
|
{
"text": "What should I do if someone else used my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999624490737915
},
{
"label": "POSITIVE",
"score": 0.00037546345265582204
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
How long do I have to wait for Europe transfers?
|
{
"text": "How long do I have to wait for Europe transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983458518981934
},
{
"label": "POSITIVE",
"score": 0.0016541066579520702
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
i needed money for a night out with the girls but i was declined, why?
|
{
"text": "i needed money for a night out with the girls but i was declined, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998481810092926
},
{
"label": "POSITIVE",
"score": 0.0015182247152552009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
|
{
"text": "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995331764221191
},
{
"label": "POSITIVE",
"score": 0.0004668823385145515
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Is EUR one of the currencies you deal with?
|
{
"text": "Is EUR one of the currencies you deal with?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9638106822967529
},
{
"label": "POSITIVE",
"score": 0.03618934005498886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
What do I owe for a new card?
|
{
"text": "What do I owe for a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941791296005249
},
{
"label": "POSITIVE",
"score": 0.0058209034614264965
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Instruct me how to reset the passcode.
|
{
"text": "Instruct me how to reset the passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9600085020065308
},
{
"label": "POSITIVE",
"score": 0.039991531521081924
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
Can I change my pin number at a cash machine?
|
{
"text": "Can I change my pin number at a cash machine?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994797110557556
},
{
"label": "POSITIVE",
"score": 0.000520330504514277
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
Can you let me know why my cash withdrawal is still pending?
|
{
"text": "Can you let me know why my cash withdrawal is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993669390678406
},
{
"label": "POSITIVE",
"score": 0.000633111281786114
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
|
{
"text": "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999118983745575
},
{
"label": "POSITIVE",
"score": 0.0008809750434011221
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Is there an age limit for opening an account?
|
{
"text": "Is there an age limit for opening an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9943364262580872
},
{
"label": "POSITIVE",
"score": 0.005663607735186815
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Help me. My phone has been lost or stolen!
|
{
"text": "Help me. My phone has been lost or stolen!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982972741127014
},
{
"label": "POSITIVE",
"score": 0.001702715177088976
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.
|
{
"text": "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996565580368042
},
{
"label": "POSITIVE",
"score": 0.00034343666629865766
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.
|
{
"text": "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994007349014282
},
{
"label": "POSITIVE",
"score": 0.0005993093363940716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I want to top up my account with a cheque
|
{
"text": "I want to top up my account with a cheque"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950088262557983
},
{
"label": "POSITIVE",
"score": 0.004991123452782631
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
I am trying to complete a transfer but I keep getting an error message.
|
{
"text": "I am trying to complete a transfer but I keep getting an error message."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999321699142456
},
{
"label": "POSITIVE",
"score": 0.0006783278658986092
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I would like to activate my card.
|
{
"text": "I would like to activate my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.021055610850453377
},
{
"label": "POSITIVE",
"score": 0.9789444208145142
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
How do I get refills to my card when I'm traveling?
|
{
"text": "How do I get refills to my card when I'm traveling?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986358284950256
},
{
"label": "POSITIVE",
"score": 0.0013641072437167168
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
I need a new login code
|
{
"text": "I need a new login code"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992902278900146
},
{
"label": "POSITIVE",
"score": 0.0007097813067957759
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
|
{
"text": "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981135129928589
},
{
"label": "POSITIVE",
"score": 0.001886527519673109
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
There's a payment that isn't mine on my app
|
{
"text": "There's a payment that isn't mine on my app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988916516304016
},
{
"label": "POSITIVE",
"score": 0.0011083849240094423
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
How do I add cash to my account?
|
{
"text": "How do I add cash to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978118538856506
},
{
"label": "POSITIVE",
"score": 0.0021881985012441874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
I need to know what charges I will incur for using a European card for top up.
|
{
"text": "I need to know what charges I will incur for using a European card for top up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999171257019043
},
{
"label": "POSITIVE",
"score": 0.0008288188255392015
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
|
{
"text": "I got charged a service fee on my account. Can it be waived since I didn't know about it before?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934658408164978
},
{
"label": "POSITIVE",
"score": 0.006534176878631115
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I'm really concerned because I only made one transaction, but it's appearing multiple times.
|
{
"text": "I'm really concerned because I only made one transaction, but it's appearing multiple times."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9820169806480408
},
{
"label": "POSITIVE",
"score": 0.01798306033015251
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
what are the reasons I have to proof my identity to you?
|
{
"text": "what are the reasons I have to proof my identity to you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972068667411804
},
{
"label": "POSITIVE",
"score": 0.0027930852957069874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
How do I transfer cash my into my account?
|
{
"text": "How do I transfer cash my into my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987527132034302
},
{
"label": "POSITIVE",
"score": 0.0012472751550376415
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Currency exchanges have any extra fees?
|
{
"text": "Currency exchanges have any extra fees?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056720433756709
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
How can I verify my identity?
|
{
"text": "How can I verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991662502288818
},
{
"label": "POSITIVE",
"score": 0.0008337584440596402
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Do you also have this extra fee on your statement?
|
{
"text": "Do you also have this extra fee on your statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9904796481132507
},
{
"label": "POSITIVE",
"score": 0.009520326741039753
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
I wish to be able to top up with cash.
|
{
"text": "I wish to be able to top up with cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980039000511169
},
{
"label": "POSITIVE",
"score": 0.001996089471504092
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
Can I pick a new PIN?
|
{
"text": "Can I pick a new PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990572333335876
},
{
"label": "POSITIVE",
"score": 0.0009428023477084935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
What's the web address to unblock my pin?
|
{
"text": "What's the web address to unblock my pin?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991859793663025
},
{
"label": "POSITIVE",
"score": 0.0008139892015606165
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
I need an ATM right now!
|
{
"text": "I need an ATM right now!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952195286750793
},
{
"label": "POSITIVE",
"score": 0.004780505783855915
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?
|
{
"text": "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9178322553634644
},
{
"label": "POSITIVE",
"score": 0.08216774463653564
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.
|
{
"text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997439980506897
},
{
"label": "POSITIVE",
"score": 0.0002559605345595628
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
I tried transferring to an account but it didn't go through. What happened?
|
{
"text": "I tried transferring to an account but it didn't go through. What happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.000666090112645179
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Could not complete transfer, states 'declined'
|
{
"text": "Could not complete transfer, states 'declined'"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989446997642517
},
{
"label": "POSITIVE",
"score": 0.001055371481925249
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
I think my card is broke it's not working anymore
|
{
"text": "I think my card is broke it's not working anymore"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.00030574886477552354
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
Why is my card payment pending?
|
{
"text": "Why is my card payment pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985156655311584
},
{
"label": "POSITIVE",
"score": 0.001484319451265037
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
What is the estimated wait time for transfers from the US?
|
{
"text": "What is the estimated wait time for transfers from the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985557198524475
},
{
"label": "POSITIVE",
"score": 0.001444246037863195
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
Can I use my card to withdraw from my account?
|
{
"text": "Can I use my card to withdraw from my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995735287666321
},
{
"label": "POSITIVE",
"score": 0.00042644861969165504
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Are visa and mastercard accepted
|
{
"text": "Are visa and mastercard accepted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.006455949041992426
},
{
"label": "POSITIVE",
"score": 0.9935441017150879
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
What do I do after the ATM takes my card.
|
{
"text": "What do I do after the ATM takes my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.990776777267456
},
{
"label": "POSITIVE",
"score": 0.009223251603543758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 18
}
|
Default
| null | null |
I think my passcode was changed
|
{
"text": "I think my passcode was changed"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989588260650635
},
{
"label": "POSITIVE",
"score": 0.0010411771945655346
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
How do I deactivate my account?
|
{
"text": "How do I deactivate my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995306730270386
},
{
"label": "POSITIVE",
"score": 0.00046933250268921256
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
Is my PIN the same thing as my passcode?
|
{
"text": "Is my PIN the same thing as my passcode?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99896240234375
},
{
"label": "POSITIVE",
"score": 0.0010375475976616144
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
what is the limit for top-ups?
|
{
"text": "what is the limit for top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9932725429534912
},
{
"label": "POSITIVE",
"score": 0.006727438885718584
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
|
{
"text": "Please check to see if the band transfer I made a while ago from my UK account has safely arrived."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8874479532241821
},
{
"label": "POSITIVE",
"score": 0.11255208402872086
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
My foreign currency exchange has been applied incorrectly.
|
{
"text": "My foreign currency exchange has been applied incorrectly."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994508624076843
},
{
"label": "POSITIVE",
"score": 0.0005491393967531621
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
End of preview. Expand
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