text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I'm not happy, I want to close my account.
|
{
"text": "I'm not happy, I want to close my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.00022353290114551783
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
Why was I charged an extra fee when paying with card?
|
{
"text": "Why was I charged an extra fee when paying with card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997450053691864
},
{
"label": "POSITIVE",
"score": 0.0025499663315713406
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I want to open an account for my children
|
{
"text": "I want to open an account for my children"
}
|
[
{
"label": "NEGATIVE",
"score": 0.03127621114253998
},
{
"label": "POSITIVE",
"score": 0.968723714351654
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it
|
{
"text": "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988173842430115
},
{
"label": "POSITIVE",
"score": 0.0011825405526906252
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
When will my new card arrive?
|
{
"text": "When will my new card arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975282549858093
},
{
"label": "POSITIVE",
"score": 0.002471748273819685
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
How do I make my transfer go through
|
{
"text": "How do I make my transfer go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946926236152649
},
{
"label": "POSITIVE",
"score": 0.005307311657816172
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
|
{
"text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965752959251404
},
{
"label": "POSITIVE",
"score": 0.003424690570682287
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
What are the fees associated with top up via transfer?
|
{
"text": "What are the fees associated with top up via transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952959418296814
},
{
"label": "POSITIVE",
"score": 0.004704050719738007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Is there a fee that comes with transfers?
|
{
"text": "Is there a fee that comes with transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997188150882721
},
{
"label": "POSITIVE",
"score": 0.0028117916081100702
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
I am yet to receive the money in my account how long will this take?
|
{
"text": "I am yet to receive the money in my account how long will this take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999567449092865
},
{
"label": "POSITIVE",
"score": 0.00043250981252640486
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
I was mistakenly charged a fee for using my card.
|
{
"text": "I was mistakenly charged a fee for using my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.0004744174366351217
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
What is my source of funds?
|
{
"text": "What is my source of funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972825050354004
},
{
"label": "POSITIVE",
"score": 0.0027175028808414936
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
I have been waiting for my transfer, shouldn't it be here already?
|
{
"text": "I have been waiting for my transfer, shouldn't it be here already?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991053938865662
},
{
"label": "POSITIVE",
"score": 0.0008945636218413711
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
Do you charge a fee on currency exchange?
|
{
"text": "Do you charge a fee on currency exchange?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.008620851673185825
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Can I get a physical card
|
{
"text": "Can I get a physical card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9836469292640686
},
{
"label": "POSITIVE",
"score": 0.016353007405996323
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
I must change my PIN as soon as possible.
|
{
"text": "I must change my PIN as soon as possible."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993011951446533
},
{
"label": "POSITIVE",
"score": 0.000698824180290103
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
Please help me. I don't know my code to get into the app.
|
{
"text": "Please help me. I don't know my code to get into the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999392032623291
},
{
"label": "POSITIVE",
"score": 0.0006079406011849642
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
How do I activate my card that just arrived?
|
{
"text": "How do I activate my card that just arrived?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016041945200413465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
What locations are cards delivered to?
|
{
"text": "What locations are cards delivered to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976683259010315
},
{
"label": "POSITIVE",
"score": 0.0023316459264606237
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
|
{
"text": "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99949049949646
},
{
"label": "POSITIVE",
"score": 0.000509497825987637
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Why can't my transfer complete?
|
{
"text": "Why can't my transfer complete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992868304252625
},
{
"label": "POSITIVE",
"score": 0.0007132173632271588
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
is there a way to do top up with apple pay
|
{
"text": "is there a way to do top up with apple pay"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941374063491821
},
{
"label": "POSITIVE",
"score": 0.005862647667527199
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
My top up is still pending
|
{
"text": "My top up is still pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.12276381254196167
},
{
"label": "POSITIVE",
"score": 0.8772361874580383
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
How can I go about getting a refund?
|
{
"text": "How can I go about getting a refund?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279123481363058
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
I did a transfer and I was charged a fee that shouldn't be there!
|
{
"text": "I did a transfer and I was charged a fee that shouldn't be there!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993909597396851
},
{
"label": "POSITIVE",
"score": 0.0006090538809075952
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
I don't know what this Direct Debit payment is.
|
{
"text": "I don't know what this Direct Debit payment is."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994798302650452
},
{
"label": "POSITIVE",
"score": 0.0005201526801101863
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
What are all of the different steps for identity checks?
|
{
"text": "What are all of the different steps for identity checks?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959239959716797
},
{
"label": "POSITIVE",
"score": 0.004075977019965649
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
how much do I have to pay for exchange of currency?
|
{
"text": "how much do I have to pay for exchange of currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987024068832397
},
{
"label": "POSITIVE",
"score": 0.001297535258345306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Why do I need to verify my account?
|
{
"text": "Why do I need to verify my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991627931594849
},
{
"label": "POSITIVE",
"score": 0.000837233557831496
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
My transfer to a beneficiary did not go through. Why?
|
{
"text": "My transfer to a beneficiary did not go through. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993188381195068
},
{
"label": "POSITIVE",
"score": 0.0006812107749283314
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
my statement contains an unknown payment
|
{
"text": "my statement contains an unknown payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9875681400299072
},
{
"label": "POSITIVE",
"score": 0.012431837618350983
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Why is my disposable card not working?
|
{
"text": "Why is my disposable card not working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997149109840393
},
{
"label": "POSITIVE",
"score": 0.0002851080207619816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 72
}
|
Default
| null | null |
The ATM stole my card!
|
{
"text": "The ATM stole my card!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939462542533875
},
{
"label": "POSITIVE",
"score": 0.006053776480257511
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 18
}
|
Default
| null | null |
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.
|
{
"text": "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982142448425293
},
{
"label": "POSITIVE",
"score": 0.0017858172068372369
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
Why hasn't my account updated to reflect my current balance?
|
{
"text": "Why hasn't my account updated to reflect my current balance?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992446899414062
},
{
"label": "POSITIVE",
"score": 0.0007553466130048037
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Is there a fee for exchanging currency?
|
{
"text": "Is there a fee for exchanging currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982540011405945
},
{
"label": "POSITIVE",
"score": 0.0017460354138165712
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Could my daughter open an account?
|
{
"text": "Could my daughter open an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986074566841125
},
{
"label": "POSITIVE",
"score": 0.0013926074607297778
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
There is a direct debit set up that I didn't create.
|
{
"text": "There is a direct debit set up that I didn't create."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948562383651733
},
{
"label": "POSITIVE",
"score": 0.005143691319972277
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Please explain the fee on a transfer I made.
|
{
"text": "Please explain the fee on a transfer I made."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9882286787033081
},
{
"label": "POSITIVE",
"score": 0.0117713063955307
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!
|
{
"text": "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997143149375916
},
{
"label": "POSITIVE",
"score": 0.00028569166897796094
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I would like my card activated.
|
{
"text": "I would like my card activated."
}
|
[
{
"label": "NEGATIVE",
"score": 0.03103897161781788
},
{
"label": "POSITIVE",
"score": 0.9689610600471497
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I need to terminate my account.
|
{
"text": "I need to terminate my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996102452278137
},
{
"label": "POSITIVE",
"score": 0.0003898407449014485
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
I can't find my phone; what can I do to prevent someone from accessing my account on it?
|
{
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111825790256262
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
Can I tell what business will take this card?
|
{
"text": "Can I tell what business will take this card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972623586654663
},
{
"label": "POSITIVE",
"score": 0.0027376841753721237
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
Someone took my card without my permission.
|
{
"text": "Someone took my card without my permission."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981657862663269
},
{
"label": "POSITIVE",
"score": 0.0018342677503824234
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
Why do you need so much information about me
|
{
"text": "Why do you need so much information about me"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994367957115173
},
{
"label": "POSITIVE",
"score": 0.000563167326617986
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Is there a reason my new card hasn't arrived?
|
{
"text": "Is there a reason my new card hasn't arrived?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994188547134399
},
{
"label": "POSITIVE",
"score": 0.0005811614682897925
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I need an actual card that I can hold in my hand, how do I do that?
|
{
"text": "I need an actual card that I can hold in my hand, how do I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995033740997314
},
{
"label": "POSITIVE",
"score": 0.0004965979605913162
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Can I order a new card with the app?
|
{
"text": "Can I order a new card with the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710366424173117
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
I've never been to that store. That's a fraudulent charge.
|
{
"text": "I've never been to that store. That's a fraudulent charge."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956272840499878
},
{
"label": "POSITIVE",
"score": 0.004372658208012581
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
How can I link my bank to my top up account?
|
{
"text": "How can I link my bank to my top up account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989325404167175
},
{
"label": "POSITIVE",
"score": 0.0010674726217985153
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
What do I have to do to get my PIN unblocked?
|
{
"text": "What do I have to do to get my PIN unblocked?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988155364990234
},
{
"label": "POSITIVE",
"score": 0.001184547320008278
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
I am inquiring about your auto top up feature.
|
{
"text": "I am inquiring about your auto top up feature."
}
|
[
{
"label": "NEGATIVE",
"score": 0.40870484709739685
},
{
"label": "POSITIVE",
"score": 0.5912951827049255
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Is there a fee associated with using foreign exchange ATMs?
|
{
"text": "Is there a fee associated with using foreign exchange ATMs?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017560808919370174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
Where do I go to activate my card?
|
{
"text": "Where do I go to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975470900535583
},
{
"label": "POSITIVE",
"score": 0.0024528726935386658
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Someone mugged my and stole everything. I can't use the app. What should I do?
|
{
"text": "Someone mugged my and stole everything. I can't use the app. What should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994280934333801
},
{
"label": "POSITIVE",
"score": 0.0005719104083254933
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
One of my transactions needs to be canceled.
|
{
"text": "One of my transactions needs to be canceled."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9916515946388245
},
{
"label": "POSITIVE",
"score": 0.008348432369530201
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
If I order a card when does it arrive?
|
{
"text": "If I order a card when does it arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977813363075256
},
{
"label": "POSITIVE",
"score": 0.002218733076006174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
|
{
"text": "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993546605110168
},
{
"label": "POSITIVE",
"score": 0.0006453536334447563
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Explain pending transactions.
|
{
"text": "Explain pending transactions."
}
|
[
{
"label": "NEGATIVE",
"score": 0.3711855411529541
},
{
"label": "POSITIVE",
"score": 0.6288145184516907
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?
|
{
"text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988312125205994
},
{
"label": "POSITIVE",
"score": 0.001168788061477244
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
how do I speed up identity verification?
|
{
"text": "how do I speed up identity verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.0011178081622347236
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
My recent transfer didn't go through - why not?
|
{
"text": "My recent transfer didn't go through - why not?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976947903633118
},
{
"label": "POSITIVE",
"score": 0.0023051677271723747
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
$1 charge in transaction.
|
{
"text": "$1 charge in transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9591082334518433
},
{
"label": "POSITIVE",
"score": 0.04089180752635002
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
Why was I charged $1 in a transaction?
|
{
"text": "Why was I charged $1 in a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986039996147156
},
{
"label": "POSITIVE",
"score": 0.0013960612704977393
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
Where can I find my card PIN?
|
{
"text": "Where can I find my card PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.0007972980383783579
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
What can I do to verify my card?
|
{
"text": "What can I do to verify my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975982308387756
},
{
"label": "POSITIVE",
"score": 0.0024017731193453074
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I have a payment I didnt make on my account
|
{
"text": "I have a payment I didnt make on my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994938850402832
},
{
"label": "POSITIVE",
"score": 0.005061099771410227
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Is there any fees for top ups?
|
{
"text": "Is there any fees for top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012182026403024793
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
How do I use American express to top up my account?
|
{
"text": "How do I use American express to top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994509816169739
},
{
"label": "POSITIVE",
"score": 0.0005490229814313352
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
Do I need to order a new card if mine is expiring?
|
{
"text": "Do I need to order a new card if mine is expiring?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992877840995789
},
{
"label": "POSITIVE",
"score": 0.0007123035029508173
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
What is the purpose for verifying my identity?
|
{
"text": "What is the purpose for verifying my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991457462310791
},
{
"label": "POSITIVE",
"score": 0.000854258076287806
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
what currencies do you accept?
|
{
"text": "what currencies do you accept?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.16064804792404175
},
{
"label": "POSITIVE",
"score": 0.839352011680603
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
My card is expiring soon, How do I order a new card?
|
{
"text": "My card is expiring soon, How do I order a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965062737464905
},
{
"label": "POSITIVE",
"score": 0.0034936934243887663
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
What kind of fee is there to top-up my account?
|
{
"text": "What kind of fee is there to top-up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983147382736206
},
{
"label": "POSITIVE",
"score": 0.0016853180713951588
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
What if my top up doesn't go through?
|
{
"text": "What if my top up doesn't go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.0022873429115861654
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
Where can I see where my funds came from?
|
{
"text": "Where can I see where my funds came from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960074486210942
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Which merchants accept this card?
|
{
"text": "Which merchants accept this card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994232714176178
},
{
"label": "POSITIVE",
"score": 0.005767324008047581
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
I would like to terminate my account.
|
{
"text": "I would like to terminate my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996976852416992
},
{
"label": "POSITIVE",
"score": 0.00030233024153858423
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
Was my transaction reverted with my card?
|
{
"text": "Was my transaction reverted with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986526966094971
},
{
"label": "POSITIVE",
"score": 0.0013472865102812648
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
|
{
"text": "The exchange rate for my payment last Saturday must be wrong because I was charged extra."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987850785255432
},
{
"label": "POSITIVE",
"score": 0.0012149359099566936
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.
|
{
"text": "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good."
}
|
[
{
"label": "NEGATIVE",
"score": 0.006383643485605717
},
{
"label": "POSITIVE",
"score": 0.9936163425445557
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund.
|
{
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960921406745911
},
{
"label": "POSITIVE",
"score": 0.003907899837940931
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
i dont recognise some of these transactions, i think someone has my card details
|
{
"text": "i dont recognise some of these transactions, i think someone has my card details"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990336894989014
},
{
"label": "POSITIVE",
"score": 0.0009662795346230268
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
What do I need to do to correct this failed transfer?
|
{
"text": "What do I need to do to correct this failed transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.00027648115064948797
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
My card has not come in the mail yet.
|
{
"text": "My card has not come in the mail yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971755743026733
},
{
"label": "POSITIVE",
"score": 0.0028244575951248407
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Who do I contact if there is a direct debit that I did not create.
|
{
"text": "Who do I contact if there is a direct debit that I did not create."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972625970840454
},
{
"label": "POSITIVE",
"score": 0.002737451111897826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I've been waiting for 3 days, why is my withdrawal still pending?
|
{
"text": "I've been waiting for 3 days, why is my withdrawal still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985038042068481
},
{
"label": "POSITIVE",
"score": 0.0014962643617764115
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Can it add money automatically while travelling
|
{
"text": "Can it add money automatically while travelling"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9656723141670227
},
{
"label": "POSITIVE",
"score": 0.034327708184719086
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Is there any way I can get more physical cards to use with my account?
|
{
"text": "Is there any way I can get more physical cards to use with my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996776580810547
},
{
"label": "POSITIVE",
"score": 0.0003224153188057244
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Please help me get a refund?
|
{
"text": "Please help me get a refund?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973510503768921
},
{
"label": "POSITIVE",
"score": 0.0026489293668419123
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
What is the maximum number of transactions I can do with a disposable card?
|
{
"text": "What is the maximum number of transactions I can do with a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997797966003418
},
{
"label": "POSITIVE",
"score": 0.0022020998876541853
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Why is there a payment I didn't do in my app?
|
{
"text": "Why is there a payment I didn't do in my app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987382292747498
},
{
"label": "POSITIVE",
"score": 0.0012617487227544188
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
I need two cards. Is this possible?
|
{
"text": "I need two cards. Is this possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364174515008926
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
What is your maximum top up limit per day?
|
{
"text": "What is your maximum top up limit per day?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9730418920516968
},
{
"label": "POSITIVE",
"score": 0.026958076283335686
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?
|
{
"text": "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996998310089111
},
{
"label": "POSITIVE",
"score": 0.00030021308339200914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?
|
{
"text": "I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950047135353088
},
{
"label": "POSITIVE",
"score": 0.004995354451239109
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I could not transfer funds to a beneficiary; is there a problem with your software?
|
{
"text": "I could not transfer funds to a beneficiary; is there a problem with your software?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375360487960279
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I want to use my account before identity verification
|
{
"text": "I want to use my account before identity verification"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992349147796631
},
{
"label": "POSITIVE",
"score": 0.0007651333580724895
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
I would like to return my purchases
|
{
"text": "I would like to return my purchases"
}
|
[
{
"label": "NEGATIVE",
"score": 0.009972576051950455
},
{
"label": "POSITIVE",
"score": 0.9900273680686951
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
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