text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Do you convert to Euro?
|
{
"text": "Do you convert to Euro?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9849513173103333
},
{
"label": "POSITIVE",
"score": 0.01504860632121563
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
Why couldn't I transfer funds to my beneficiary?
|
{
"text": "Why couldn't I transfer funds to my beneficiary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967665672302246
},
{
"label": "POSITIVE",
"score": 0.003233475610613823
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
How long will my transaction take?
|
{
"text": "How long will my transaction take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982417821884155
},
{
"label": "POSITIVE",
"score": 0.0017582060536369681
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
How do I receive more physical cards
|
{
"text": "How do I receive more physical cards"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9893805980682373
},
{
"label": "POSITIVE",
"score": 0.010619333945214748
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
If I top-up by using a trasfer are there charges that applied?
|
{
"text": "If I top-up by using a trasfer are there charges that applied?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990479350090027
},
{
"label": "POSITIVE",
"score": 0.000952087459154427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
I can't activate my card?
|
{
"text": "I can't activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994463324546814
},
{
"label": "POSITIVE",
"score": 0.0005536998505704105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Why is my deposit still pending?
|
{
"text": "Why is my deposit still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986245632171631
},
{
"label": "POSITIVE",
"score": 0.0013754094252362847
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
How can I change my address?
|
{
"text": "How can I change my address?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017825751565397
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
My bank card has expired, how can I get a new physical card?
|
{
"text": "My bank card has expired, how can I get a new physical card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992579817771912
},
{
"label": "POSITIVE",
"score": 0.0007419568137265742
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Could you assist me in finding my lost card?
|
{
"text": "Could you assist me in finding my lost card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986515641212463
},
{
"label": "POSITIVE",
"score": 0.001348422490991652
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
How do I withdraw money?
|
{
"text": "How do I withdraw money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985130429267883
},
{
"label": "POSITIVE",
"score": 0.001486951601691544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Activate my card
|
{
"text": "Activate my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.009771013632416725
},
{
"label": "POSITIVE",
"score": 0.9902290105819702
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
What's the limit for auto top-up?
|
{
"text": "What's the limit for auto top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915874600410461
},
{
"label": "POSITIVE",
"score": 0.008412468247115612
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Why am I being charged again?
|
{
"text": "Why am I being charged again?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937611222267151
},
{
"label": "POSITIVE",
"score": 0.006238917820155621
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Are there any top-up limits that I must follow?
|
{
"text": "Are there any top-up limits that I must follow?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965217113494873
},
{
"label": "POSITIVE",
"score": 0.0034782502334564924
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
How are cash withdrawals pending?
|
{
"text": "How are cash withdrawals pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998945415019989
},
{
"label": "POSITIVE",
"score": 0.0010545548284426332
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP
|
{
"text": "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997005462646484
},
{
"label": "POSITIVE",
"score": 0.00029945842106826603
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
My card payment didn't work
|
{
"text": "My card payment didn't work"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999765932559967
},
{
"label": "POSITIVE",
"score": 0.00023407443950418383
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
How do I get a card in the EU?
|
{
"text": "How do I get a card in the EU?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971264004707336
},
{
"label": "POSITIVE",
"score": 0.002873568795621395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
Where did my deposit for my source of funds come from?
|
{
"text": "Where did my deposit for my source of funds come from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995282888412476
},
{
"label": "POSITIVE",
"score": 0.0004716695402748883
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Transfer was declined.
|
{
"text": "Transfer was declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977831244468689
},
{
"label": "POSITIVE",
"score": 0.002216948661953211
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?
|
{
"text": "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9890323877334595
},
{
"label": "POSITIVE",
"score": 0.010967538692057133
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
The ATM ate my card; how do I get a new one?
|
{
"text": "The ATM ate my card; how do I get a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973004460334778
},
{
"label": "POSITIVE",
"score": 0.0026995851658284664
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 18
}
|
Default
| null | null |
What are the currencies and cards that are supported with my account?
|
{
"text": "What are the currencies and cards that are supported with my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954797029495239
},
{
"label": "POSITIVE",
"score": 0.004520249553024769
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
I lost my card and need a new one, will it cost me?
|
{
"text": "I lost my card and need a new one, will it cost me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.00033988035283982754
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Help me find the transfer that I did.
|
{
"text": "Help me find the transfer that I did."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9903184175491333
},
{
"label": "POSITIVE",
"score": 0.00968160293996334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
What does it mean if my payment is pending?
|
{
"text": "What does it mean if my payment is pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975124597549438
},
{
"label": "POSITIVE",
"score": 0.0024874794762581587
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
I tried to use the ATM today but it would not accept my card.
|
{
"text": "I tried to use the ATM today but it would not accept my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004384322091937065
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Please explain the extra fee when I paid with the card.
|
{
"text": "Please explain the extra fee when I paid with the card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950610995292664
},
{
"label": "POSITIVE",
"score": 0.004938872996717691
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
Am I able to Top Up with Apply Pay?
|
{
"text": "Am I able to Top Up with Apply Pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9852381348609924
},
{
"label": "POSITIVE",
"score": 0.01476182322949171
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
Just received my replacement card, what steps do i need to take to activate it?
|
{
"text": "Just received my replacement card, what steps do i need to take to activate it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018037998815998435
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I did not get all the cash at ATM.
|
{
"text": "I did not get all the cash at ATM."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995390176773071
},
{
"label": "POSITIVE",
"score": 0.00046105330693535507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
My card has been pending for a while, what should I do?
|
{
"text": "My card has been pending for a while, what should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973053932189941
},
{
"label": "POSITIVE",
"score": 0.0026946188881993294
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
Where are the cards transported to?
|
{
"text": "Where are the cards transported to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971070885658264
},
{
"label": "POSITIVE",
"score": 0.002892895136028528
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Why can't the recepient of my money transaction see it?
|
{
"text": "Why can't the recepient of my money transaction see it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99636310338974
},
{
"label": "POSITIVE",
"score": 0.0036369492299854755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
How do I replace a stolen card?
|
{
"text": "How do I replace a stolen card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991173148155212
},
{
"label": "POSITIVE",
"score": 0.0008826462435536087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
Is there a longer processing time for international bank transfers?
|
{
"text": "Is there a longer processing time for international bank transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993953704833984
},
{
"label": "POSITIVE",
"score": 0.0006045776535756886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I only got some of the cash I requested from the ATM
|
{
"text": "I only got some of the cash I requested from the ATM"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991251826286316
},
{
"label": "POSITIVE",
"score": 0.0008748644031584263
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I just saw a fee on my account. When do these get charged?
|
{
"text": "I just saw a fee on my account. When do these get charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978213310241699
},
{
"label": "POSITIVE",
"score": 0.0021787299774587154
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
What is the procedure of unblocking my PIN?
|
{
"text": "What is the procedure of unblocking my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99793940782547
},
{
"label": "POSITIVE",
"score": 0.0020605940371751785
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
What are the steps to verify identity?
|
{
"text": "What are the steps to verify identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915960431098938
},
{
"label": "POSITIVE",
"score": 0.008403941057622433
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
What do you use disposable cards on?
|
{
"text": "What do you use disposable cards on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985373020172119
},
{
"label": "POSITIVE",
"score": 0.001462745713070035
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
I tried to make a transfer but it failed. will you tell me why?
|
{
"text": "I tried to make a transfer but it failed. will you tell me why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995502829551697
},
{
"label": "POSITIVE",
"score": 0.0004497019399423152
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
I was supposed to get a refund but it is not showing up on my card
|
{
"text": "I was supposed to get a refund but it is not showing up on my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.0003950020472984761
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
What does it mean if it says my card payment has been cancelled?
|
{
"text": "What does it mean if it says my card payment has been cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995986819267273
},
{
"label": "POSITIVE",
"score": 0.0004013699071947485
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I am unable to use my top-up on the app. Could you explain this to me?
|
{
"text": "I am unable to use my top-up on the app. Could you explain this to me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99968421459198
},
{
"label": "POSITIVE",
"score": 0.00031583805684931576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I am just waiting for the transaction to be completed.
|
{
"text": "I am just waiting for the transaction to be completed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987069368362427
},
{
"label": "POSITIVE",
"score": 0.0012930803932249546
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.
|
{
"text": "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct."
}
|
[
{
"label": "NEGATIVE",
"score": 0.3855205774307251
},
{
"label": "POSITIVE",
"score": 0.6144794225692749
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
They said I would get a refund but I don't see it on my statement.
|
{
"text": "They said I would get a refund but I don't see it on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986269474029541
},
{
"label": "POSITIVE",
"score": 0.0013730431674048305
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
I don't think my transfer wen through. Why?
|
{
"text": "I don't think my transfer wen through. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997183084487915
},
{
"label": "POSITIVE",
"score": 0.0028169199358671904
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
I want to change my pin number from an ATM. Is this possible?
|
{
"text": "I want to change my pin number from an ATM. Is this possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998330295085907
},
{
"label": "POSITIVE",
"score": 0.0016697508981451392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
I think a payment I made with a card was cancelled.
|
{
"text": "I think a payment I made with a card was cancelled."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999757707118988
},
{
"label": "POSITIVE",
"score": 0.00024229937116615474
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I tried to withdraw cash, but got declined!
|
{
"text": "I tried to withdraw cash, but got declined!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.989200234413147
},
{
"label": "POSITIVE",
"score": 0.01079972181469202
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
What is the charge for using a Top up card in the US?
|
{
"text": "What is the charge for using a Top up card in the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970560073852539
},
{
"label": "POSITIVE",
"score": 0.0029439684003591537
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
My cash deposit hasn't posted to my account.
|
{
"text": "My cash deposit hasn't posted to my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.992145836353302
},
{
"label": "POSITIVE",
"score": 0.007854119874536991
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I was wondering if you will take any fees in exchange for top ups?
|
{
"text": "I was wondering if you will take any fees in exchange for top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988711476325989
},
{
"label": "POSITIVE",
"score": 0.0011288141831755638
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
What foreign exchange rate will I get on weekdays and on the weekends?
|
{
"text": "What foreign exchange rate will I get on weekdays and on the weekends?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959011673927307
},
{
"label": "POSITIVE",
"score": 0.004098883830010891
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Today I used my card at a restaurant and it was declined. Why?
|
{
"text": "Today I used my card at a restaurant and it was declined. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981604218482971
},
{
"label": "POSITIVE",
"score": 0.0018395616207271814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
How can a payment be declined
|
{
"text": "How can a payment be declined"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9919493198394775
},
{
"label": "POSITIVE",
"score": 0.008050651289522648
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Help! The app has an ATM withdrawl that I didn't make.
|
{
"text": "Help! The app has an ATM withdrawl that I didn't make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971842169761658
},
{
"label": "POSITIVE",
"score": 0.0028157199267297983
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
There was an extra fee on my account when I got cash.
|
{
"text": "There was an extra fee on my account when I got cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964883327484131
},
{
"label": "POSITIVE",
"score": 0.003511717077344656
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I have an unusual payment in my statement
|
{
"text": "I have an unusual payment in my statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.7210626602172852
},
{
"label": "POSITIVE",
"score": 0.27893728017807007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
want to know where funds come from
|
{
"text": "want to know where funds come from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749248027801514
},
{
"label": "POSITIVE",
"score": 0.02507522702217102
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
|
{
"text": "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991777539253235
},
{
"label": "POSITIVE",
"score": 0.0008222367032431066
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
I have my card now how do I activate it?
|
{
"text": "I have my card now how do I activate it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964205026626587
},
{
"label": "POSITIVE",
"score": 0.003579492913559079
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
What reasons could cause my top up to be reverted
|
{
"text": "What reasons could cause my top up to be reverted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987407326698303
},
{
"label": "POSITIVE",
"score": 0.0012592743150889874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I got cash abroad and the exchange rate applied is wrong
|
{
"text": "I got cash abroad and the exchange rate applied is wrong"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.0003525300126057118
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
stop the transaction
|
{
"text": "stop the transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.00048100232379511
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Can I use app to unblock my card?
|
{
"text": "Can I use app to unblock my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980377554893494
},
{
"label": "POSITIVE",
"score": 0.0019622226245701313
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.
|
{
"text": "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996654987335205
},
{
"label": "POSITIVE",
"score": 0.0003345317381899804
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
|
{
"text": "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8223130702972412
},
{
"label": "POSITIVE",
"score": 0.17768695950508118
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I was charged an extra dollar on my account and would like to know the reason.
|
{
"text": "I was charged an extra dollar on my account and would like to know the reason."
}
|
[
{
"label": "NEGATIVE",
"score": 0.7461045980453491
},
{
"label": "POSITIVE",
"score": 0.2538954019546509
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
How much will I be charged for exchanging foreign currency
|
{
"text": "How much will I be charged for exchanging foreign currency"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9884089231491089
},
{
"label": "POSITIVE",
"score": 0.011591034010052681
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Why can't my ID be verified?
|
{
"text": "Why can't my ID be verified?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008581774309277534
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
I need to exchange a currency - can I do that here?
|
{
"text": "I need to exchange a currency - can I do that here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994100332260132
},
{
"label": "POSITIVE",
"score": 0.0005899221287108958
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
|
{
"text": "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994848966598511
},
{
"label": "POSITIVE",
"score": 0.0005150914075784385
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
Is it possible to change my PIN?
|
{
"text": "Is it possible to change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989805817604065
},
{
"label": "POSITIVE",
"score": 0.0010193497873842716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
what is this fee for transfering
|
{
"text": "what is this fee for transfering"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9874175786972046
},
{
"label": "POSITIVE",
"score": 0.012582376599311829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Someone else made a Direct Debit transaction on my account
|
{
"text": "Someone else made a Direct Debit transaction on my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983577132225037
},
{
"label": "POSITIVE",
"score": 0.0016423059860244393
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I'm supposed to have a refund but it isn't there
|
{
"text": "I'm supposed to have a refund but it isn't there"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007912121945992112
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
Do you do business in the EU?
|
{
"text": "Do you do business in the EU?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9730347990989685
},
{
"label": "POSITIVE",
"score": 0.026965221390128136
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
|
{
"text": "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9933904409408569
},
{
"label": "POSITIVE",
"score": 0.0066096107475459576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
I lost my card n need a new one.
|
{
"text": "I lost my card n need a new one."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996515512466431
},
{
"label": "POSITIVE",
"score": 0.00034843580215238035
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
My card hasn't shown up yet.
|
{
"text": "My card hasn't shown up yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992319345474243
},
{
"label": "POSITIVE",
"score": 0.0007681000861339271
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?
|
{
"text": "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995061159133911
},
{
"label": "POSITIVE",
"score": 0.0004938332131132483
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
There is a fee for a transfer, please explain that to me.
|
{
"text": "There is a fee for a transfer, please explain that to me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9837539792060852
},
{
"label": "POSITIVE",
"score": 0.016246048733592033
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Why do I see an extra £1 charge on my statement?
|
{
"text": "Why do I see an extra £1 charge on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974728226661682
},
{
"label": "POSITIVE",
"score": 0.002527105389162898
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
|
{
"text": "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991490840911865
},
{
"label": "POSITIVE",
"score": 0.0008508858736604452
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
How do I get extra cards?
|
{
"text": "How do I get extra cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979705214500427
},
{
"label": "POSITIVE",
"score": 0.0020294548012316227
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I need my PIN, where is it?
|
{
"text": "I need my PIN, where is it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995405673980713
},
{
"label": "POSITIVE",
"score": 0.0004595058271661401
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
why wont my american express work to add money
|
{
"text": "why wont my american express work to add money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.43873292207717896
},
{
"label": "POSITIVE",
"score": 0.561267077922821
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
What are the restrictions of the disposable cards?
|
{
"text": "What are the restrictions of the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979590177536011
},
{
"label": "POSITIVE",
"score": 0.0020409401040524244
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Where do we mail the card?
|
{
"text": "Where do we mail the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974821209907532
},
{
"label": "POSITIVE",
"score": 0.002517908113077283
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Is there restrictions on where I can use my card?
|
{
"text": "Is there restrictions on where I can use my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989638328552246
},
{
"label": "POSITIVE",
"score": 0.001036166213452816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
What fiat currencies do you allow exchange with?
|
{
"text": "What fiat currencies do you allow exchange with?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9951517581939697
},
{
"label": "POSITIVE",
"score": 0.00484823901206255
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
Why was my payment declined? I keep trying my card but it's not working.
|
{
"text": "Why was my payment declined? I keep trying my card but it's not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997089505195618
},
{
"label": "POSITIVE",
"score": 0.0002909752947743982
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
I checked my account today and saw that I was charged an extra pound that I did not spend.
|
{
"text": "I checked my account today and saw that I was charged an extra pound that I did not spend."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934431314468384
},
{
"label": "POSITIVE",
"score": 0.006556871347129345
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
I have a duplicate payment on my account
|
{
"text": "I have a duplicate payment on my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980494976043701
},
{
"label": "POSITIVE",
"score": 0.0019504970405250788
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?
|
{
"text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975928664207458
},
{
"label": "POSITIVE",
"score": 0.002407139865681529
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I going to be traveling, can I set up auto top-up if I run low on money?
|
{
"text": "I going to be traveling, can I set up auto top-up if I run low on money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998576283454895
},
{
"label": "POSITIVE",
"score": 0.0014237521681934595
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
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