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13
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1 value
annotation
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1 class
explanation
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metadata
dict
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1 value
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metrics
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Do you convert to Euro?
{ "text": "Do you convert to Euro?" }
[ { "label": "NEGATIVE", "score": 0.9849513173103333 }, { "label": "POSITIVE", "score": 0.01504860632121563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Why couldn't I transfer funds to my beneficiary?
{ "text": "Why couldn't I transfer funds to my beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9967665672302246 }, { "label": "POSITIVE", "score": 0.003233475610613823 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How long will my transaction take?
{ "text": "How long will my transaction take?" }
[ { "label": "NEGATIVE", "score": 0.9982417821884155 }, { "label": "POSITIVE", "score": 0.0017582060536369681 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How do I receive more physical cards
{ "text": "How do I receive more physical cards" }
[ { "label": "NEGATIVE", "score": 0.9893805980682373 }, { "label": "POSITIVE", "score": 0.010619333945214748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
If I top-up by using a trasfer are there charges that applied?
{ "text": "If I top-up by using a trasfer are there charges that applied?" }
[ { "label": "NEGATIVE", "score": 0.9990479350090027 }, { "label": "POSITIVE", "score": 0.000952087459154427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
I can't activate my card?
{ "text": "I can't activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9994463324546814 }, { "label": "POSITIVE", "score": 0.0005536998505704105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Why is my deposit still pending?
{ "text": "Why is my deposit still pending?" }
[ { "label": "NEGATIVE", "score": 0.9986245632171631 }, { "label": "POSITIVE", "score": 0.0013754094252362847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
How can I change my address?
{ "text": "How can I change my address?" }
[ { "label": "NEGATIVE", "score": 0.9994982481002808 }, { "label": "POSITIVE", "score": 0.0005017825751565397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
My bank card has expired, how can I get a new physical card?
{ "text": "My bank card has expired, how can I get a new physical card?" }
[ { "label": "NEGATIVE", "score": 0.9992579817771912 }, { "label": "POSITIVE", "score": 0.0007419568137265742 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Could you assist me in finding my lost card?
{ "text": "Could you assist me in finding my lost card?" }
[ { "label": "NEGATIVE", "score": 0.9986515641212463 }, { "label": "POSITIVE", "score": 0.001348422490991652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
How do I withdraw money?
{ "text": "How do I withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9985130429267883 }, { "label": "POSITIVE", "score": 0.001486951601691544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Activate my card
{ "text": "Activate my card" }
[ { "label": "NEGATIVE", "score": 0.009771013632416725 }, { "label": "POSITIVE", "score": 0.9902290105819702 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What's the limit for auto top-up?
{ "text": "What's the limit for auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9915874600410461 }, { "label": "POSITIVE", "score": 0.008412468247115612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Why am I being charged again?
{ "text": "Why am I being charged again?" }
[ { "label": "NEGATIVE", "score": 0.9937611222267151 }, { "label": "POSITIVE", "score": 0.006238917820155621 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Are there any top-up limits that I must follow?
{ "text": "Are there any top-up limits that I must follow?" }
[ { "label": "NEGATIVE", "score": 0.9965217113494873 }, { "label": "POSITIVE", "score": 0.0034782502334564924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
How are cash withdrawals pending?
{ "text": "How are cash withdrawals pending?" }
[ { "label": "NEGATIVE", "score": 0.998945415019989 }, { "label": "POSITIVE", "score": 0.0010545548284426332 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP
{ "text": "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP" }
[ { "label": "NEGATIVE", "score": 0.9997005462646484 }, { "label": "POSITIVE", "score": 0.00029945842106826603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My card payment didn't work
{ "text": "My card payment didn't work" }
[ { "label": "NEGATIVE", "score": 0.999765932559967 }, { "label": "POSITIVE", "score": 0.00023407443950418383 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
How do I get a card in the EU?
{ "text": "How do I get a card in the EU?" }
[ { "label": "NEGATIVE", "score": 0.9971264004707336 }, { "label": "POSITIVE", "score": 0.002873568795621395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Where did my deposit for my source of funds come from?
{ "text": "Where did my deposit for my source of funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9995282888412476 }, { "label": "POSITIVE", "score": 0.0004716695402748883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Transfer was declined.
{ "text": "Transfer was declined." }
[ { "label": "NEGATIVE", "score": 0.9977831244468689 }, { "label": "POSITIVE", "score": 0.002216948661953211 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?
{ "text": "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?" }
[ { "label": "NEGATIVE", "score": 0.9890323877334595 }, { "label": "POSITIVE", "score": 0.010967538692057133 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
The ATM ate my card; how do I get a new one?
{ "text": "The ATM ate my card; how do I get a new one?" }
[ { "label": "NEGATIVE", "score": 0.9973004460334778 }, { "label": "POSITIVE", "score": 0.0026995851658284664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
What are the currencies and cards that are supported with my account?
{ "text": "What are the currencies and cards that are supported with my account?" }
[ { "label": "NEGATIVE", "score": 0.9954797029495239 }, { "label": "POSITIVE", "score": 0.004520249553024769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I lost my card and need a new one, will it cost me?
{ "text": "I lost my card and need a new one, will it cost me?" }
[ { "label": "NEGATIVE", "score": 0.9996601343154907 }, { "label": "POSITIVE", "score": 0.00033988035283982754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Help me find the transfer that I did.
{ "text": "Help me find the transfer that I did." }
[ { "label": "NEGATIVE", "score": 0.9903184175491333 }, { "label": "POSITIVE", "score": 0.00968160293996334 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
What does it mean if my payment is pending?
{ "text": "What does it mean if my payment is pending?" }
[ { "label": "NEGATIVE", "score": 0.9975124597549438 }, { "label": "POSITIVE", "score": 0.0024874794762581587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I tried to use the ATM today but it would not accept my card.
{ "text": "I tried to use the ATM today but it would not accept my card." }
[ { "label": "NEGATIVE", "score": 0.999561607837677 }, { "label": "POSITIVE", "score": 0.0004384322091937065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Please explain the extra fee when I paid with the card.
{ "text": "Please explain the extra fee when I paid with the card." }
[ { "label": "NEGATIVE", "score": 0.9950610995292664 }, { "label": "POSITIVE", "score": 0.004938872996717691 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Am I able to Top Up with Apply Pay?
{ "text": "Am I able to Top Up with Apply Pay?" }
[ { "label": "NEGATIVE", "score": 0.9852381348609924 }, { "label": "POSITIVE", "score": 0.01476182322949171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Just received my replacement card, what steps do i need to take to activate it?
{ "text": "Just received my replacement card, what steps do i need to take to activate it?" }
[ { "label": "NEGATIVE", "score": 0.9981961846351624 }, { "label": "POSITIVE", "score": 0.0018037998815998435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I did not get all the cash at ATM.
{ "text": "I did not get all the cash at ATM." }
[ { "label": "NEGATIVE", "score": 0.9995390176773071 }, { "label": "POSITIVE", "score": 0.00046105330693535507 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
My card has been pending for a while, what should I do?
{ "text": "My card has been pending for a while, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9973053932189941 }, { "label": "POSITIVE", "score": 0.0026946188881993294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Where are the cards transported to?
{ "text": "Where are the cards transported to?" }
[ { "label": "NEGATIVE", "score": 0.9971070885658264 }, { "label": "POSITIVE", "score": 0.002892895136028528 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Why can't the recepient of my money transaction see it?
{ "text": "Why can't the recepient of my money transaction see it?" }
[ { "label": "NEGATIVE", "score": 0.99636310338974 }, { "label": "POSITIVE", "score": 0.0036369492299854755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How do I replace a stolen card?
{ "text": "How do I replace a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9991173148155212 }, { "label": "POSITIVE", "score": 0.0008826462435536087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Is there a longer processing time for international bank transfers?
{ "text": "Is there a longer processing time for international bank transfers?" }
[ { "label": "NEGATIVE", "score": 0.9993953704833984 }, { "label": "POSITIVE", "score": 0.0006045776535756886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I only got some of the cash I requested from the ATM
{ "text": "I only got some of the cash I requested from the ATM" }
[ { "label": "NEGATIVE", "score": 0.9991251826286316 }, { "label": "POSITIVE", "score": 0.0008748644031584263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I just saw a fee on my account. When do these get charged?
{ "text": "I just saw a fee on my account. When do these get charged?" }
[ { "label": "NEGATIVE", "score": 0.9978213310241699 }, { "label": "POSITIVE", "score": 0.0021787299774587154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What is the procedure of unblocking my PIN?
{ "text": "What is the procedure of unblocking my PIN?" }
[ { "label": "NEGATIVE", "score": 0.99793940782547 }, { "label": "POSITIVE", "score": 0.0020605940371751785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
What are the steps to verify identity?
{ "text": "What are the steps to verify identity?" }
[ { "label": "NEGATIVE", "score": 0.9915960431098938 }, { "label": "POSITIVE", "score": 0.008403941057622433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
What do you use disposable cards on?
{ "text": "What do you use disposable cards on?" }
[ { "label": "NEGATIVE", "score": 0.9985373020172119 }, { "label": "POSITIVE", "score": 0.001462745713070035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I tried to make a transfer but it failed. will you tell me why?
{ "text": "I tried to make a transfer but it failed. will you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9995502829551697 }, { "label": "POSITIVE", "score": 0.0004497019399423152 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I was supposed to get a refund but it is not showing up on my card
{ "text": "I was supposed to get a refund but it is not showing up on my card" }
[ { "label": "NEGATIVE", "score": 0.9996050000190735 }, { "label": "POSITIVE", "score": 0.0003950020472984761 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
What does it mean if it says my card payment has been cancelled?
{ "text": "What does it mean if it says my card payment has been cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995986819267273 }, { "label": "POSITIVE", "score": 0.0004013699071947485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I am unable to use my top-up on the app. Could you explain this to me?
{ "text": "I am unable to use my top-up on the app. Could you explain this to me?" }
[ { "label": "NEGATIVE", "score": 0.99968421459198 }, { "label": "POSITIVE", "score": 0.00031583805684931576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I am just waiting for the transaction to be completed.
{ "text": "I am just waiting for the transaction to be completed." }
[ { "label": "NEGATIVE", "score": 0.9987069368362427 }, { "label": "POSITIVE", "score": 0.0012930803932249546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.
{ "text": "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct." }
[ { "label": "NEGATIVE", "score": 0.3855205774307251 }, { "label": "POSITIVE", "score": 0.6144794225692749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
They said I would get a refund but I don't see it on my statement.
{ "text": "They said I would get a refund but I don't see it on my statement." }
[ { "label": "NEGATIVE", "score": 0.9986269474029541 }, { "label": "POSITIVE", "score": 0.0013730431674048305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I don't think my transfer wen through. Why?
{ "text": "I don't think my transfer wen through. Why?" }
[ { "label": "NEGATIVE", "score": 0.997183084487915 }, { "label": "POSITIVE", "score": 0.0028169199358671904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I want to change my pin number from an ATM. Is this possible?
{ "text": "I want to change my pin number from an ATM. Is this possible?" }
[ { "label": "NEGATIVE", "score": 0.998330295085907 }, { "label": "POSITIVE", "score": 0.0016697508981451392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I think a payment I made with a card was cancelled.
{ "text": "I think a payment I made with a card was cancelled." }
[ { "label": "NEGATIVE", "score": 0.999757707118988 }, { "label": "POSITIVE", "score": 0.00024229937116615474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I tried to withdraw cash, but got declined!
{ "text": "I tried to withdraw cash, but got declined!" }
[ { "label": "NEGATIVE", "score": 0.989200234413147 }, { "label": "POSITIVE", "score": 0.01079972181469202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
What is the charge for using a Top up card in the US?
{ "text": "What is the charge for using a Top up card in the US?" }
[ { "label": "NEGATIVE", "score": 0.9970560073852539 }, { "label": "POSITIVE", "score": 0.0029439684003591537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
My cash deposit hasn't posted to my account.
{ "text": "My cash deposit hasn't posted to my account." }
[ { "label": "NEGATIVE", "score": 0.992145836353302 }, { "label": "POSITIVE", "score": 0.007854119874536991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I was wondering if you will take any fees in exchange for top ups?
{ "text": "I was wondering if you will take any fees in exchange for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9988711476325989 }, { "label": "POSITIVE", "score": 0.0011288141831755638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
What foreign exchange rate will I get on weekdays and on the weekends?
{ "text": "What foreign exchange rate will I get on weekdays and on the weekends?" }
[ { "label": "NEGATIVE", "score": 0.9959011673927307 }, { "label": "POSITIVE", "score": 0.004098883830010891 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Today I used my card at a restaurant and it was declined. Why?
{ "text": "Today I used my card at a restaurant and it was declined. Why?" }
[ { "label": "NEGATIVE", "score": 0.9981604218482971 }, { "label": "POSITIVE", "score": 0.0018395616207271814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How can a payment be declined
{ "text": "How can a payment be declined" }
[ { "label": "NEGATIVE", "score": 0.9919493198394775 }, { "label": "POSITIVE", "score": 0.008050651289522648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Help! The app has an ATM withdrawl that I didn't make.
{ "text": "Help! The app has an ATM withdrawl that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9971842169761658 }, { "label": "POSITIVE", "score": 0.0028157199267297983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
There was an extra fee on my account when I got cash.
{ "text": "There was an extra fee on my account when I got cash." }
[ { "label": "NEGATIVE", "score": 0.9964883327484131 }, { "label": "POSITIVE", "score": 0.003511717077344656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I have an unusual payment in my statement
{ "text": "I have an unusual payment in my statement" }
[ { "label": "NEGATIVE", "score": 0.7210626602172852 }, { "label": "POSITIVE", "score": 0.27893728017807007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
want to know where funds come from
{ "text": "want to know where funds come from" }
[ { "label": "NEGATIVE", "score": 0.9749248027801514 }, { "label": "POSITIVE", "score": 0.02507522702217102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
{ "text": "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM." }
[ { "label": "NEGATIVE", "score": 0.9991777539253235 }, { "label": "POSITIVE", "score": 0.0008222367032431066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I have my card now how do I activate it?
{ "text": "I have my card now how do I activate it?" }
[ { "label": "NEGATIVE", "score": 0.9964205026626587 }, { "label": "POSITIVE", "score": 0.003579492913559079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What reasons could cause my top up to be reverted
{ "text": "What reasons could cause my top up to be reverted" }
[ { "label": "NEGATIVE", "score": 0.9987407326698303 }, { "label": "POSITIVE", "score": 0.0012592743150889874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I got cash abroad and the exchange rate applied is wrong
{ "text": "I got cash abroad and the exchange rate applied is wrong" }
[ { "label": "NEGATIVE", "score": 0.9996474981307983 }, { "label": "POSITIVE", "score": 0.0003525300126057118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
stop the transaction
{ "text": "stop the transaction" }
[ { "label": "NEGATIVE", "score": 0.9995189905166626 }, { "label": "POSITIVE", "score": 0.00048100232379511 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Can I use app to unblock my card?
{ "text": "Can I use app to unblock my card?" }
[ { "label": "NEGATIVE", "score": 0.9980377554893494 }, { "label": "POSITIVE", "score": 0.0019622226245701313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.
{ "text": "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working." }
[ { "label": "NEGATIVE", "score": 0.9996654987335205 }, { "label": "POSITIVE", "score": 0.0003345317381899804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
{ "text": "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please." }
[ { "label": "NEGATIVE", "score": 0.8223130702972412 }, { "label": "POSITIVE", "score": 0.17768695950508118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I was charged an extra dollar on my account and would like to know the reason.
{ "text": "I was charged an extra dollar on my account and would like to know the reason." }
[ { "label": "NEGATIVE", "score": 0.7461045980453491 }, { "label": "POSITIVE", "score": 0.2538954019546509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How much will I be charged for exchanging foreign currency
{ "text": "How much will I be charged for exchanging foreign currency" }
[ { "label": "NEGATIVE", "score": 0.9884089231491089 }, { "label": "POSITIVE", "score": 0.011591034010052681 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Why can't my ID be verified?
{ "text": "Why can't my ID be verified?" }
[ { "label": "NEGATIVE", "score": 0.9991418123245239 }, { "label": "POSITIVE", "score": 0.0008581774309277534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
I need to exchange a currency - can I do that here?
{ "text": "I need to exchange a currency - can I do that here?" }
[ { "label": "NEGATIVE", "score": 0.9994100332260132 }, { "label": "POSITIVE", "score": 0.0005899221287108958 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
{ "text": "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?" }
[ { "label": "NEGATIVE", "score": 0.9994848966598511 }, { "label": "POSITIVE", "score": 0.0005150914075784385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Is it possible to change my PIN?
{ "text": "Is it possible to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9989805817604065 }, { "label": "POSITIVE", "score": 0.0010193497873842716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
what is this fee for transfering
{ "text": "what is this fee for transfering" }
[ { "label": "NEGATIVE", "score": 0.9874175786972046 }, { "label": "POSITIVE", "score": 0.012582376599311829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Someone else made a Direct Debit transaction on my account
{ "text": "Someone else made a Direct Debit transaction on my account" }
[ { "label": "NEGATIVE", "score": 0.9983577132225037 }, { "label": "POSITIVE", "score": 0.0016423059860244393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I'm supposed to have a refund but it isn't there
{ "text": "I'm supposed to have a refund but it isn't there" }
[ { "label": "NEGATIVE", "score": 0.9992088675498962 }, { "label": "POSITIVE", "score": 0.0007912121945992112 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Do you do business in the EU?
{ "text": "Do you do business in the EU?" }
[ { "label": "NEGATIVE", "score": 0.9730347990989685 }, { "label": "POSITIVE", "score": 0.026965221390128136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
{ "text": "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it." }
[ { "label": "NEGATIVE", "score": 0.9933904409408569 }, { "label": "POSITIVE", "score": 0.0066096107475459576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I lost my card n need a new one.
{ "text": "I lost my card n need a new one." }
[ { "label": "NEGATIVE", "score": 0.9996515512466431 }, { "label": "POSITIVE", "score": 0.00034843580215238035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
My card hasn't shown up yet.
{ "text": "My card hasn't shown up yet." }
[ { "label": "NEGATIVE", "score": 0.9992319345474243 }, { "label": "POSITIVE", "score": 0.0007681000861339271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?
{ "text": "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?" }
[ { "label": "NEGATIVE", "score": 0.9995061159133911 }, { "label": "POSITIVE", "score": 0.0004938332131132483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
There is a fee for a transfer, please explain that to me.
{ "text": "There is a fee for a transfer, please explain that to me." }
[ { "label": "NEGATIVE", "score": 0.9837539792060852 }, { "label": "POSITIVE", "score": 0.016246048733592033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why do I see an extra £1 charge on my statement?
{ "text": "Why do I see an extra £1 charge on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9974728226661682 }, { "label": "POSITIVE", "score": 0.002527105389162898 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
{ "text": "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund." }
[ { "label": "NEGATIVE", "score": 0.9991490840911865 }, { "label": "POSITIVE", "score": 0.0008508858736604452 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How do I get extra cards?
{ "text": "How do I get extra cards?" }
[ { "label": "NEGATIVE", "score": 0.9979705214500427 }, { "label": "POSITIVE", "score": 0.0020294548012316227 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I need my PIN, where is it?
{ "text": "I need my PIN, where is it?" }
[ { "label": "NEGATIVE", "score": 0.9995405673980713 }, { "label": "POSITIVE", "score": 0.0004595058271661401 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
why wont my american express work to add money
{ "text": "why wont my american express work to add money" }
[ { "label": "NEGATIVE", "score": 0.43873292207717896 }, { "label": "POSITIVE", "score": 0.561267077922821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What are the restrictions of the disposable cards?
{ "text": "What are the restrictions of the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9979590177536011 }, { "label": "POSITIVE", "score": 0.0020409401040524244 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Where do we mail the card?
{ "text": "Where do we mail the card?" }
[ { "label": "NEGATIVE", "score": 0.9974821209907532 }, { "label": "POSITIVE", "score": 0.002517908113077283 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Is there restrictions on where I can use my card?
{ "text": "Is there restrictions on where I can use my card?" }
[ { "label": "NEGATIVE", "score": 0.9989638328552246 }, { "label": "POSITIVE", "score": 0.001036166213452816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
What fiat currencies do you allow exchange with?
{ "text": "What fiat currencies do you allow exchange with?" }
[ { "label": "NEGATIVE", "score": 0.9951517581939697 }, { "label": "POSITIVE", "score": 0.00484823901206255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Why was my payment declined? I keep trying my card but it's not working.
{ "text": "Why was my payment declined? I keep trying my card but it's not working." }
[ { "label": "NEGATIVE", "score": 0.9997089505195618 }, { "label": "POSITIVE", "score": 0.0002909752947743982 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I checked my account today and saw that I was charged an extra pound that I did not spend.
{ "text": "I checked my account today and saw that I was charged an extra pound that I did not spend." }
[ { "label": "NEGATIVE", "score": 0.9934431314468384 }, { "label": "POSITIVE", "score": 0.006556871347129345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I have a duplicate payment on my account
{ "text": "I have a duplicate payment on my account" }
[ { "label": "NEGATIVE", "score": 0.9980494976043701 }, { "label": "POSITIVE", "score": 0.0019504970405250788 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?
{ "text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?" }
[ { "label": "NEGATIVE", "score": 0.9975928664207458 }, { "label": "POSITIVE", "score": 0.002407139865681529 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I going to be traveling, can I set up auto top-up if I run low on money?
{ "text": "I going to be traveling, can I set up auto top-up if I run low on money?" }
[ { "label": "NEGATIVE", "score": 0.998576283454895 }, { "label": "POSITIVE", "score": 0.0014237521681934595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null