text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I get a physical card for free, or is there a charge?
|
{
"text": "Can I get a physical card for free, or is there a charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.001526986132375896
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Since I got married, I need to change my name.
|
{
"text": "Since I got married, I need to change my name."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993083477020264
},
{
"label": "POSITIVE",
"score": 0.000691707304213196
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
Could you please freeze my card immediately?
|
{
"text": "Could you please freeze my card immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994788765907288
},
{
"label": "POSITIVE",
"score": 0.0005211937241256237
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
Is it possible to have more than one disposable card?
|
{
"text": "Is it possible to have more than one disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979516863822937
},
{
"label": "POSITIVE",
"score": 0.0020483150146901608
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
How do I dispute a debit that I didn't make?
|
{
"text": "How do I dispute a debit that I didn't make?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967568516731262
},
{
"label": "POSITIVE",
"score": 0.0032431615982204676
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Are you going to charge me to collect the money?
|
{
"text": "Are you going to charge me to collect the money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946759939193726
},
{
"label": "POSITIVE",
"score": 0.005323946475982666
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
|
{
"text": "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990124702453613
},
{
"label": "POSITIVE",
"score": 0.000987565261311829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Can you tell me why I was declined from getting cash?
|
{
"text": "Can you tell me why I was declined from getting cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977800702676177
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Where is my money transfer?
|
{
"text": "Where is my money transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660859799012542
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
Why was I charged a fee for using my card
|
{
"text": "Why was I charged a fee for using my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976277947425842
},
{
"label": "POSITIVE",
"score": 0.002372189424932003
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
How do I use the disposable cards?
|
{
"text": "How do I use the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005533279036171734
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
I have made a recent check and cash deposit that isn't reflected in my balance.
|
{
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.0003995481529273093
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
How do I check security settings using the app?
|
{
"text": "How do I check security settings using the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998393714427948
},
{
"label": "POSITIVE",
"score": 0.001606313162483275
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
How do I unblock my PIN?
|
{
"text": "\nHow do I unblock my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969154596328735
},
{
"label": "POSITIVE",
"score": 0.0030845734290778637
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
What physical locations can I use cash to top up?
|
{
"text": "What physical locations can I use cash to top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987611770629883
},
{
"label": "POSITIVE",
"score": 0.0012388840550556779
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
I think my card is stolen!
|
{
"text": "I think my card is stolen!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976804256439209
},
{
"label": "POSITIVE",
"score": 0.0023195291869342327
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
How come there is an extra fee on my statement?
|
{
"text": "How come there is an extra fee on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960583221167326
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
My PIN was blocked.
|
{
"text": "My PIN was blocked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990322589874268
},
{
"label": "POSITIVE",
"score": 0.0009677463676780462
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
Can I reset my PIN?
|
{
"text": "Can I reset my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986351132392883
},
{
"label": "POSITIVE",
"score": 0.001364898751489818
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
How do I exchange AUD for GBP?
|
{
"text": "How do I exchange AUD for GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982792139053345
},
{
"label": "POSITIVE",
"score": 0.0017207624623551965
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
I don't think I should have been charged a fee to use my card.
|
{
"text": "I don't think I should have been charged a fee to use my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988158941268921
},
{
"label": "POSITIVE",
"score": 0.0011841095983982086
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
When will I receive my card?
|
{
"text": "When will I receive my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9907726049423218
},
{
"label": "POSITIVE",
"score": 0.009227391332387924
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
Why won't you take my transfer, I keep getting an error message.
|
{
"text": "Why won't you take my transfer, I keep getting an error message."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992905855178833
},
{
"label": "POSITIVE",
"score": 0.0007093481835909188
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
|
{
"text": "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995841383934021
},
{
"label": "POSITIVE",
"score": 0.0004158698138780892
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I have a new card. How do i top it up?
|
{
"text": "I have a new card. How do i top it up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8767750859260559
},
{
"label": "POSITIVE",
"score": 0.12322491407394409
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
I have lost my credit card in the ATM!
|
{
"text": "I have lost my credit card in the ATM!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999742329120636
},
{
"label": "POSITIVE",
"score": 0.0002576711121946573
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 18
}
|
Default
| null | null |
I tried to withdraw $100, all it gave me was $20.
|
{
"text": "I tried to withdraw $100, all it gave me was $20."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990967512130737
},
{
"label": "POSITIVE",
"score": 0.0009033195092342794
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?
|
{
"text": "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996619701385498
},
{
"label": "POSITIVE",
"score": 0.003380266483873129
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
I'm going to cancel a purchase.
|
{
"text": "I'm going to cancel a purchase."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.000267594528850168
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
I can't get the card itself to work.
|
{
"text": "I can't get the card itself to work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997556805610657
},
{
"label": "POSITIVE",
"score": 0.00024430081248283386
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
Can it add money every so often automatically while I travel?
|
{
"text": "Can it add money every so often automatically while I travel?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950113296508789
},
{
"label": "POSITIVE",
"score": 0.004988689441233873
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
What is the extra €1 on my statement for?
|
{
"text": "What is the extra €1 on my statement for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9892704486846924
},
{
"label": "POSITIVE",
"score": 0.010729472152888775
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
What is this extra fee that I got when I used my card to pay?
|
{
"text": "What is this extra fee that I got when I used my card to pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970136880874634
},
{
"label": "POSITIVE",
"score": 0.002986260922625661
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I would like to get additional physical cards at this time
|
{
"text": "I would like to get additional physical cards at this time"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9590731263160706
},
{
"label": "POSITIVE",
"score": 0.04092683270573616
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I want to transfer money to a beneficiary, but I couldn't.
|
{
"text": "I want to transfer money to a beneficiary, but I couldn't."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988957643508911
},
{
"label": "POSITIVE",
"score": 0.0011041904799640179
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
How do I exchange USD to GBP?
|
{
"text": "How do I exchange USD to GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998418927192688
},
{
"label": "POSITIVE",
"score": 0.0015811199555173516
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Can I exchange my money for EUR?
|
{
"text": "Can I exchange my money for EUR?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986467957496643
},
{
"label": "POSITIVE",
"score": 0.001353265019133687
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
I did not receive the correct amount of cash.
|
{
"text": "I did not receive the correct amount of cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999764621257782
},
{
"label": "POSITIVE",
"score": 0.00023535630316473544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
How old must I be to open an account?
|
{
"text": "How old must I be to open an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997127652168274
},
{
"label": "POSITIVE",
"score": 0.0002872533805202693
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Are you able to guide me to my card's location?
|
{
"text": "Are you able to guide me to my card's location?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.1298789232969284
},
{
"label": "POSITIVE",
"score": 0.8701211214065552
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
|
{
"text": "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940608143806458
},
{
"label": "POSITIVE",
"score": 0.005939171649515629
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
It's been more than a week since I had a return charged to my card, why hasn't it showed up?
|
{
"text": "It's been more than a week since I had a return charged to my card, why hasn't it showed up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990938901901245
},
{
"label": "POSITIVE",
"score": 0.0009061011369340122
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
I want a Mastercard, instead.
|
{
"text": "I want a Mastercard, instead."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993025064468384
},
{
"label": "POSITIVE",
"score": 0.0006974914576858282
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
My card has an expiration date, will you send a new one automatically?
|
{
"text": "My card has an expiration date, will you send a new one automatically?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999471127986908
},
{
"label": "POSITIVE",
"score": 0.0005289113032631576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
|
{
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.0027220079209655523
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I need to cancel a transaction on my debit card.
|
{
"text": "I need to cancel a transaction on my debit card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996874332427979
},
{
"label": "POSITIVE",
"score": 0.00031256367219612
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Why won't my transfer go through?
|
{
"text": "Why won't my transfer go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963349103927612
},
{
"label": "POSITIVE",
"score": 0.0036650525871664286
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
I think that someone may be using my card, but I'm not sure,.
|
{
"text": "I think that someone may be using my card, but I'm not sure,."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993517994880676
},
{
"label": "POSITIVE",
"score": 0.000648215995170176
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
|
{
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.004182950593531132
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
My card couldn't pay in a shop.
|
{
"text": "My card couldn't pay in a shop."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988272786140442
},
{
"label": "POSITIVE",
"score": 0.0011727599194273353
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
I was wondering if I could get a second card on this account? I would like my daughter to have one.
|
{
"text": "I was wondering if I could get a second card on this account? I would like my daughter to have one."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9922420978546143
},
{
"label": "POSITIVE",
"score": 0.007757884915918112
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
My card won't work at all for anything.
|
{
"text": "My card won't work at all for anything."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999619722366333
},
{
"label": "POSITIVE",
"score": 0.0003802573774009943
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
Can I use an auto top-up option?
|
{
"text": "Can I use an auto top-up option?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987488985061646
},
{
"label": "POSITIVE",
"score": 0.001251053879968822
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
I was charged twice for a restaurant, can you take the second charge off?
|
{
"text": "I was charged twice for a restaurant, can you take the second charge off?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967079162597656
},
{
"label": "POSITIVE",
"score": 0.0032920921221375465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.
|
{
"text": "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982799291610718
},
{
"label": "POSITIVE",
"score": 0.001720029511488974
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
When I was transferring money I was charged extra why?
|
{
"text": "When I was transferring money I was charged extra why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991820454597473
},
{
"label": "POSITIVE",
"score": 0.0008179983706213534
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
How can I cancel a transaction to a wrong account?
|
{
"text": "How can I cancel a transaction to a wrong account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.0002615666016936302
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
How can I look at where my available cash is coming from?
|
{
"text": "How can I look at where my available cash is coming from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994045495986938
},
{
"label": "POSITIVE",
"score": 0.0005955106462351978
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
I'm not certain my top-up went through yet.
|
{
"text": "I'm not certain my top-up went through yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981666803359985
},
{
"label": "POSITIVE",
"score": 0.0018332578474655747
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I see a direct debit transaction that I didn't make.
|
{
"text": "I see a direct debit transaction that I didn't make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945061802864075
},
{
"label": "POSITIVE",
"score": 0.005493860691785812
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
There's an unauthorized cash withdraw
|
{
"text": "There's an unauthorized cash withdraw"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979889392852783
},
{
"label": "POSITIVE",
"score": 0.002011026255786419
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
What methods are available for my friend to send me money?
|
{
"text": "What methods are available for my friend to send me money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.0009207244729623199
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
What currency is acceptable for a top up?
|
{
"text": "What currency is acceptable for a top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9903057813644409
},
{
"label": "POSITIVE",
"score": 0.009694238193333149
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
Can I return an item?
|
{
"text": "Can I return an item?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9907716512680054
},
{
"label": "POSITIVE",
"score": 0.00922834686934948
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
What's the foreign exchange rate I will receive?
|
{
"text": "What's the foreign exchange rate I will receive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9878712892532349
},
{
"label": "POSITIVE",
"score": 0.012128644622862339
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
What are my options for holding money in multiple currencies?
|
{
"text": "What are my options for holding money in multiple currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986783862113953
},
{
"label": "POSITIVE",
"score": 0.001321622054092586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
I was charged multiple times for one purchase
|
{
"text": "I was charged multiple times for one purchase"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732350811362267
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
The app is showing a cash withdrawal that I didn't make.
|
{
"text": "The app is showing a cash withdrawal that I didn't make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966564178466797
},
{
"label": "POSITIVE",
"score": 0.0033436252269893885
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Hi, would you please activate my card?
|
{
"text": "Hi, would you please activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.12134387344121933
},
{
"label": "POSITIVE",
"score": 0.8786560893058777
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Can you tell me how to get my card on the app?
|
{
"text": "Can you tell me how to get my card on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989113807678223
},
{
"label": "POSITIVE",
"score": 0.0010885772062465549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
I am looking to delete my account. I'm not happy with the service provided by you.
|
{
"text": "I am looking to delete my account. I'm not happy with the service provided by you."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999789297580719
},
{
"label": "POSITIVE",
"score": 0.00021070215734653175
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?
|
{
"text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998313307762146
},
{
"label": "POSITIVE",
"score": 0.0016866864170879126
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.
|
{
"text": "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks."
}
|
[
{
"label": "NEGATIVE",
"score": 0.997809112071991
},
{
"label": "POSITIVE",
"score": 0.002190927742049098
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
What's go on, where is my new card?
|
{
"text": "What's go on, where is my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988221526145935
},
{
"label": "POSITIVE",
"score": 0.001177841448225081
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
What can I do to make my physical card work?
|
{
"text": "What can I do to make my physical card work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988048076629639
},
{
"label": "POSITIVE",
"score": 0.0011952456552535295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?
|
{
"text": "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999473512172699
},
{
"label": "POSITIVE",
"score": 0.0005264772917144
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
When I travel, can it automatically add money in certain intervals?
|
{
"text": "When I travel, can it automatically add money in certain intervals?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983785152435303
},
{
"label": "POSITIVE",
"score": 0.001621495932340622
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
|
{
"text": "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9884202480316162
},
{
"label": "POSITIVE",
"score": 0.011579742655158043
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
There is a withdrawal in my account I didn't make.
|
{
"text": "There is a withdrawal in my account I didn't make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994487166404724
},
{
"label": "POSITIVE",
"score": 0.0005513014039024711
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
The payment for the card did not go through
|
{
"text": "The payment for the card did not go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992515444755554
},
{
"label": "POSITIVE",
"score": 0.0007483808440156281
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
My card is about to expire. How do I get a new card?
|
{
"text": "My card is about to expire. How do I get a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970791339874268
},
{
"label": "POSITIVE",
"score": 0.0029208725318312645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Do you provide cards to people not in the UK?
|
{
"text": "Do you provide cards to people not in the UK?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9720224142074585
},
{
"label": "POSITIVE",
"score": 0.027977563440799713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
where do i find out about exchange fees
|
{
"text": "where do i find out about exchange fees"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9951752424240112
},
{
"label": "POSITIVE",
"score": 0.004824723582714796
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Is ordering a new card from China available?
|
{
"text": "Is ordering a new card from China available?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017769326223060489
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Why can't I use a disposable card?
|
{
"text": "Why can't I use a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990164041519165
},
{
"label": "POSITIVE",
"score": 0.0009835336823016405
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?
|
{
"text": "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993226528167725
},
{
"label": "POSITIVE",
"score": 0.0006773807690478861
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
My phone has been stolen.
|
{
"text": "My phone has been stolen."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996890127658844
},
{
"label": "POSITIVE",
"score": 0.0031099177431315184
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
What's the fee for exchange of foreign currencies?
|
{
"text": "What's the fee for exchange of foreign currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962473511695862
},
{
"label": "POSITIVE",
"score": 0.0037525887601077557
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Why would a cash withdrawal be pending?
|
{
"text": "Why would a cash withdrawal be pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911899592727423
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Why hasn't my money transfer shown up yet?
|
{
"text": "Why hasn't my money transfer shown up yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990676045417786
},
{
"label": "POSITIVE",
"score": 0.0009324725833721459
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I would like to change my address.
|
{
"text": "I would like to change my address."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963789582252502
},
{
"label": "POSITIVE",
"score": 0.0036209968384355307
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
Is there any limits I should know about if I'm going to use a disposable virtual card?
|
{
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993442893028259
},
{
"label": "POSITIVE",
"score": 0.0006557560409419239
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Is there a reason why there is an extra £1 charge on my account?
|
{
"text": "Is there a reason why there is an extra £1 charge on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992339611053467
},
{
"label": "POSITIVE",
"score": 0.0007660664268769324
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
Is there a top-up limit?
|
{
"text": "Is there a top-up limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9919061660766602
},
{
"label": "POSITIVE",
"score": 0.008093818090856075
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
How can many disposable cards can I have per day?
|
{
"text": "How can many disposable cards can I have per day?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375535110943019
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
My new card came in. How do I activate?
|
{
"text": "My new card came in. How do I activate?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9928346872329712
},
{
"label": "POSITIVE",
"score": 0.00716528482735157
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I would like to get an account for my child.
|
{
"text": "I would like to get an account for my child."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9870959520339966
},
{
"label": "POSITIVE",
"score": 0.012904008850455284
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
I no longer want this account, what should I do?
|
{
"text": "I no longer want this account, what should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.00025141151854768395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
I need some help linking my new card.
|
{
"text": "I need some help linking my new card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992101192474365
},
{
"label": "POSITIVE",
"score": 0.0007898264448158443
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
my payment was rejected, do you know why?
|
{
"text": "my payment was rejected, do you know why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993278980255127
},
{
"label": "POSITIVE",
"score": 0.0006720927194692194
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
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