text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I think I was charged by mistake on my debit statement.
|
{
"text": "I think I was charged by mistake on my debit statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996531009674072
},
{
"label": "POSITIVE",
"score": 0.0003469412331469357
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I lost my phone. What do I need to do?
|
{
"text": "I lost my phone. What do I need to do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999614953994751
},
{
"label": "POSITIVE",
"score": 0.0003850715875159949
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I'm unable to verify my identity
|
{
"text": "I'm unable to verify my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997615218162537
},
{
"label": "POSITIVE",
"score": 0.00023846712429076433
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
Where can I get money from my card?
|
{
"text": "Where can I get money from my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999521017074585
},
{
"label": "POSITIVE",
"score": 0.0004790305101778358
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Where do i verify a top-up card?
|
{
"text": "Where do i verify a top-up card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008995133684948087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I still don't have a refund.
|
{
"text": "I still don't have a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.0004658796242438257
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
|
{
"text": "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960745573043823
},
{
"label": "POSITIVE",
"score": 0.003925436642020941
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I am seeing in the App a some cash withdrawal that does not belong to me
|
{
"text": "I am seeing in the App a some cash withdrawal that does not belong to me"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996751546859741
},
{
"label": "POSITIVE",
"score": 0.00032480224035680294
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
|
{
"text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9907885193824768
},
{
"label": "POSITIVE",
"score": 0.00921147596091032
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Are there specific ATM's that I can draw money from?
|
{
"text": "Are there specific ATM's that I can draw money from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977235198020935
},
{
"label": "POSITIVE",
"score": 0.00227646273560822
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Can I set my own top-up limit?
|
{
"text": "Can I set my own top-up limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982300400733948
},
{
"label": "POSITIVE",
"score": 0.00176997110247612
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
My PIN is locked, how do I unlock it?
|
{
"text": "My PIN is locked, how do I unlock it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.995385468006134
},
{
"label": "POSITIVE",
"score": 0.004614501725882292
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
What's the cost for exchanges?
|
{
"text": "What's the cost for exchanges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997309684753418
},
{
"label": "POSITIVE",
"score": 0.0026902728714048862
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
My son has just turned 13, is he old enough for an account?
|
{
"text": "My son has just turned 13, is he old enough for an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977060556411743
},
{
"label": "POSITIVE",
"score": 0.0022939066402614117
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Do you take both Visa and Mastercard?
|
{
"text": "Do you take both Visa and Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9726758003234863
},
{
"label": "POSITIVE",
"score": 0.027324240654706955
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
What currencies are accepted to add money?
|
{
"text": "What currencies are accepted to add money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952515363693237
},
{
"label": "POSITIVE",
"score": 0.004748457111418247
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
How can I convert currencies?
|
{
"text": "How can I convert currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988452196121216
},
{
"label": "POSITIVE",
"score": 0.0011548129841685295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
My app statement shows I took out cash from an ATM but I did not. What can I do?
|
{
"text": "My app statement shows I took out cash from an ATM but I did not. What can I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978588223457336
},
{
"label": "POSITIVE",
"score": 0.0021411299239844084
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Can you tell me my code to get into the app?
|
{
"text": "Can you tell me my code to get into the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983096122741699
},
{
"label": "POSITIVE",
"score": 0.0016904338262975216
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 44
}
|
Default
| null | null |
Please let me know how to place an order for a virtual card
|
{
"text": "Please let me know how to place an order for a virtual card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.909932553768158
},
{
"label": "POSITIVE",
"score": 0.09006752073764801
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
I haven't received my virtual card yet, do yo know why?
|
{
"text": "I haven't received my virtual card yet, do yo know why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989582300186157
},
{
"label": "POSITIVE",
"score": 0.0010417565936222672
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
Is there a limit on the number of times I can use a disposable card?
|
{
"text": "Is there a limit on the number of times I can use a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985442161560059
},
{
"label": "POSITIVE",
"score": 0.001455786288715899
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
|
{
"text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away."
}
|
[
{
"label": "NEGATIVE",
"score": 0.04923218861222267
},
{
"label": "POSITIVE",
"score": 0.9507677555084229
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
My card payments have stopped.
|
{
"text": "My card payments have stopped."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990479350090027
},
{
"label": "POSITIVE",
"score": 0.0009519961895421147
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I think someone stole money from my card
|
{
"text": "I think someone stole money from my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989669322967529
},
{
"label": "POSITIVE",
"score": 0.0010330509394407272
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Am I getting charged for making a payment?
|
{
"text": "Am I getting charged for making a payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968016147613525
},
{
"label": "POSITIVE",
"score": 0.003198350314050913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
I was doing a transfer and received a "decline" message.
|
{
"text": "I was doing a transfer and received a \"decline\" message."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006488465005531907
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
why cant you just refund me instead of a merchant
|
{
"text": "why cant you just refund me instead of a merchant"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988504648208618
},
{
"label": "POSITIVE",
"score": 0.0011495552025735378
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
Where did my top-up go? I can't find it in my wallet
|
{
"text": "Where did my top-up go? I can't find it in my wallet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99934321641922
},
{
"label": "POSITIVE",
"score": 0.0006567658274434507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
The app reverted after I topped-up
|
{
"text": "The app reverted after I topped-up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949787259101868
},
{
"label": "POSITIVE",
"score": 0.005021216813474894
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction?
|
{
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.00030994522967375815
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
Why did I not get my refund yet?
|
{
"text": "Why did I not get my refund yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999363124370575
},
{
"label": "POSITIVE",
"score": 0.0006369313923642039
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
How do I request a disposable virtual card?
|
{
"text": "How do I request a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994615912437439
},
{
"label": "POSITIVE",
"score": 0.000538403692189604
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
Please tell me why I was charged additionally when I used the card.
|
{
"text": "Please tell me why I was charged additionally when I used the card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937323927879333
},
{
"label": "POSITIVE",
"score": 0.006267570424824953
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
Hi, I have done a topup, but my money was reverted. Please look into this issue.
|
{
"text": "Hi, I have done a topup, but my money was reverted. Please look into this issue."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9831762313842773
},
{
"label": "POSITIVE",
"score": 0.01682373881340027
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
what is the age limit for opening a new account
|
{
"text": "what is the age limit for opening a new account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9750321507453918
},
{
"label": "POSITIVE",
"score": 0.02496785670518875
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?
|
{
"text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993181228637695
},
{
"label": "POSITIVE",
"score": 0.0006818410474807024
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I don't think my top up worked
|
{
"text": "I don't think my top up worked"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041267770575359464
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
How come I got to pay to get my money from the ATM?
|
{
"text": "How come I got to pay to get my money from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994681477546692
},
{
"label": "POSITIVE",
"score": 0.0005318727344274521
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?
|
{
"text": "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999264657497406
},
{
"label": "POSITIVE",
"score": 0.0007353671244345605
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
My card activation is failing.
|
{
"text": "My card activation is failing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997742772102356
},
{
"label": "POSITIVE",
"score": 0.0002257307933177799
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
May I change my PIN?
|
{
"text": "May I change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998227059841156
},
{
"label": "POSITIVE",
"score": 0.0017729161772876978
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
Extra charge during transfer
|
{
"text": "Extra charge during transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.012000994756817818
},
{
"label": "POSITIVE",
"score": 0.9879990816116333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Hi something is going on with the app. I see some payments I didn't make?
|
{
"text": "Hi something is going on with the app. I see some payments I didn't make?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.960120677947998
},
{
"label": "POSITIVE",
"score": 0.039879269897937775
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Are cheques accepted for a top up?
|
{
"text": "Are cheques accepted for a top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9752400517463684
},
{
"label": "POSITIVE",
"score": 0.024760007858276367
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?
|
{
"text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996925592422485
},
{
"label": "POSITIVE",
"score": 0.00030743604293093085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
My card hasn't arrived yet. What do I do?
|
{
"text": "My card hasn't arrived yet. What do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.001949251047335565
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
There is a payment I don't recognize
|
{
"text": "There is a payment I don't recognize"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9924501180648804
},
{
"label": "POSITIVE",
"score": 0.007549866568297148
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Why do we need to verify top-up?
|
{
"text": "Why do we need to verify top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490082738921046
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
What is the system for determining the exchange rate?
|
{
"text": "What is the system for determining the exchange rate?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979336261749268
},
{
"label": "POSITIVE",
"score": 0.0020663815084844828
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
My virtual card is just not going through.
|
{
"text": "My virtual card is just not going through."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996556043624878
},
{
"label": "POSITIVE",
"score": 0.0003443686000537127
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 72
}
|
Default
| null | null |
How long does it take for a transfer to post
|
{
"text": "How long does it take for a transfer to post"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977153539657593
},
{
"label": "POSITIVE",
"score": 0.002284617628902197
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Can someone assist me with explaining how I can unblock my pin?
|
{
"text": "Can someone assist me with explaining how I can unblock my pin?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991875290870667
},
{
"label": "POSITIVE",
"score": 0.0008124664891511202
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
|
{
"text": "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005134436069056392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
In which countries does your app work
|
{
"text": "In which countries does your app work"
}
|
[
{
"label": "NEGATIVE",
"score": 0.1663680225610733
},
{
"label": "POSITIVE",
"score": 0.8336319923400879
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
Can i use this card at any store?
|
{
"text": "Can i use this card at any store?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984526634216309
},
{
"label": "POSITIVE",
"score": 0.0015472708037123084
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
My funds must be verified
|
{
"text": "My funds must be verified"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9711771607398987
},
{
"label": "POSITIVE",
"score": 0.028822852298617363
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Is there any way to see my card in the app?
|
{
"text": "Is there any way to see my card in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994843006134033
},
{
"label": "POSITIVE",
"score": 0.0005157108535058796
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
Will I receive all the money sent to my account by SEPA transfer?
|
{
"text": "Will I receive all the money sent to my account by SEPA transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984664916992188
},
{
"label": "POSITIVE",
"score": 0.0015335637144744396
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
I'm still awaiting for the completion of the transaction.
|
{
"text": "I'm still awaiting for the completion of the transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.97740238904953
},
{
"label": "POSITIVE",
"score": 0.02259764075279236
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I noticed that there is a withdrawal in the app that is not mine.
|
{
"text": "I noticed that there is a withdrawal in the app that is not mine."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994804263114929
},
{
"label": "POSITIVE",
"score": 0.0005195513949729502
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Report stolen card
|
{
"text": "Report stolen card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964377880096436
},
{
"label": "POSITIVE",
"score": 0.0035622348077595234
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
I haven't received my transfer funds yet, where are they?
|
{
"text": "I haven't received my transfer funds yet, where are they?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990559220314026
},
{
"label": "POSITIVE",
"score": 0.0009440504363738
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.
|
{
"text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999383807182312
},
{
"label": "POSITIVE",
"score": 0.0006161227356642485
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
My phone has been stolen. How can I make sure no one uses my account from it?
|
{
"text": "My phone has been stolen. How can I make sure no one uses my account from it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994986057281494
},
{
"label": "POSITIVE",
"score": 0.0005014003254473209
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
Why did the bank reject my transfer?
|
{
"text": "Why did the bank reject my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985857009887695
},
{
"label": "POSITIVE",
"score": 0.0014143221778795123
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
I didn't set up the direct debit I have
|
{
"text": "I didn't set up the direct debit I have"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994940757751465
},
{
"label": "POSITIVE",
"score": 0.0005059629329480231
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Are there any restrictions for the disposable cards?
|
{
"text": "Are there any restrictions for the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985716342926025
},
{
"label": "POSITIVE",
"score": 0.001428330084308982
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
My transfer is stuck pending? How do we fix it to it goes through?
|
{
"text": "My transfer is stuck pending? How do we fix it to it goes through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997614026069641
},
{
"label": "POSITIVE",
"score": 0.0002385965344728902
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I added money through a bank transfer and it is not showing in my balance.
|
{
"text": "I added money through a bank transfer and it is not showing in my balance."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997676014900208
},
{
"label": "POSITIVE",
"score": 0.00023242186580318958
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Why is the identity check involved?
|
{
"text": "Why is the identity check involved?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980096220970154
},
{
"label": "POSITIVE",
"score": 0.001990386750549078
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Why can't I transfer money to a beneficiery?
|
{
"text": "Why can't I transfer money to a beneficiery?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984386563301086
},
{
"label": "POSITIVE",
"score": 0.001561377546750009
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
How to verify my identity
|
{
"text": "How to verify my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.08780720829963684
},
{
"label": "POSITIVE",
"score": 0.9121928215026855
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
How many digits identify the top-up verification code?
|
{
"text": "How many digits identify the top-up verification code?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989500641822815
},
{
"label": "POSITIVE",
"score": 0.0010499806376174092
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
why do i need to verify the top up?
|
{
"text": "why do i need to verify the top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991750121116638
},
{
"label": "POSITIVE",
"score": 0.0008249406819231808
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I wanted to top up my account and it doesn't look like it worked
|
{
"text": "I wanted to top up my account and it doesn't look like it worked"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.0002676070434972644
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
A transaction shows duplicate times.
|
{
"text": "A transaction shows duplicate times."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990033507347107
},
{
"label": "POSITIVE",
"score": 0.000996710266917944
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
I wasn't allowed to transfer to my account
|
{
"text": "I wasn't allowed to transfer to my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927244782447815
},
{
"label": "POSITIVE",
"score": 0.007275516167283058
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
What about a auto top-up?
|
{
"text": "What about a auto top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.003995112143456936
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
What ATM accepts Mastercard?
|
{
"text": "What ATM accepts Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934942126274109
},
{
"label": "POSITIVE",
"score": 0.006505776662379503
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
i entered my pin in wrong and got it frozen. how many tries do i have
|
{
"text": "i entered my pin in wrong and got it frozen. how many tries do i have"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990695118904114
},
{
"label": "POSITIVE",
"score": 0.0009304844425059855
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Why can't I see my top up?
|
{
"text": "Why can't I see my top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9820338487625122
},
{
"label": "POSITIVE",
"score": 0.017966074869036674
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.
|
{
"text": "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues."
}
|
[
{
"label": "NEGATIVE",
"score": 0.99052494764328
},
{
"label": "POSITIVE",
"score": 0.00947505608201027
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I've transferred money into my account but the balance is the same
|
{
"text": "I've transferred money into my account but the balance is the same"
}
|
[
{
"label": "NEGATIVE",
"score": 0.991801917552948
},
{
"label": "POSITIVE",
"score": 0.008198135532438755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?
|
{
"text": "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.0002794722095131874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
When will I recieve my new card?
|
{
"text": "When will I recieve my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9920082092285156
},
{
"label": "POSITIVE",
"score": 0.007991728372871876
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Can someone in the US have a card?
|
{
"text": "Can someone in the US have a card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.0018327824072912335
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
Please assist me with activation.
|
{
"text": "Please assist me with activation."
}
|
[
{
"label": "NEGATIVE",
"score": 0.006279890425503254
},
{
"label": "POSITIVE",
"score": 0.9937201738357544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Who can have access to top up my account?
|
{
"text": "Who can have access to top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982505440711975
},
{
"label": "POSITIVE",
"score": 0.0017494137864559889
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
What are the steps I need to do if I have a stolen card?
|
{
"text": "What are the steps I need to do if I have a stolen card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981449842453003
},
{
"label": "POSITIVE",
"score": 0.0018550731474533677
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
Why did I get charged one pound seemingly randomly?
|
{
"text": "Why did I get charged one pound seemingly randomly?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972845315933228
},
{
"label": "POSITIVE",
"score": 0.002715499373152852
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
|
{
"text": "I misplaced my phone so I can't use the app! Does this mean I can't use my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047399618779309094
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
How do I order a new card? The current one is about to expire.
|
{
"text": "How do I order a new card? The current one is about to expire."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987014532089233
},
{
"label": "POSITIVE",
"score": 0.0012984853237867355
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Could you tell me what your exchange rates are?
|
{
"text": "Could you tell me what your exchange rates are?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980323910713196
},
{
"label": "POSITIVE",
"score": 0.0019675581716001034
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
My top-up was reverted by the app.
|
{
"text": "My top-up was reverted by the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991632699966431
},
{
"label": "POSITIVE",
"score": 0.0008367510163225234
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
|
{
"text": "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though..."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978736639022827
},
{
"label": "POSITIVE",
"score": 0.0021263770759105682
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Help! I fear that my card was stolen,
|
{
"text": "Help! I fear that my card was stolen,"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985331296920776
},
{
"label": "POSITIVE",
"score": 0.0014668788062408566
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
I don't recognize this payment on my app, I am sure I didn't spend any money there.
|
{
"text": "I don't recognize this payment on my app, I am sure I didn't spend any money there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995825886726379
},
{
"label": "POSITIVE",
"score": 0.00041738696745596826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
what is the matter?
|
{
"text": "what is the matter?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957303404808044
},
{
"label": "POSITIVE",
"score": 0.00426968140527606
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I want to use auto top-up. Is there a limit?
|
{
"text": "I want to use auto top-up. Is there a limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973496198654175
},
{
"label": "POSITIVE",
"score": 0.0026503910776227713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
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