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13
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1 value
annotation
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1 class
explanation
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metadata
dict
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1 value
event_timestamp
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metrics
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I think I was charged by mistake on my debit statement.
{ "text": "I think I was charged by mistake on my debit statement." }
[ { "label": "NEGATIVE", "score": 0.9996531009674072 }, { "label": "POSITIVE", "score": 0.0003469412331469357 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I lost my phone. What do I need to do?
{ "text": "I lost my phone. What do I need to do?" }
[ { "label": "NEGATIVE", "score": 0.999614953994751 }, { "label": "POSITIVE", "score": 0.0003850715875159949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I'm unable to verify my identity
{ "text": "I'm unable to verify my identity" }
[ { "label": "NEGATIVE", "score": 0.9997615218162537 }, { "label": "POSITIVE", "score": 0.00023846712429076433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Where can I get money from my card?
{ "text": "Where can I get money from my card?" }
[ { "label": "NEGATIVE", "score": 0.999521017074585 }, { "label": "POSITIVE", "score": 0.0004790305101778358 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Where do i verify a top-up card?
{ "text": "Where do i verify a top-up card?" }
[ { "label": "NEGATIVE", "score": 0.9991005659103394 }, { "label": "POSITIVE", "score": 0.0008995133684948087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I still don't have a refund.
{ "text": "I still don't have a refund." }
[ { "label": "NEGATIVE", "score": 0.9995341300964355 }, { "label": "POSITIVE", "score": 0.0004658796242438257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
{ "text": "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before." }
[ { "label": "NEGATIVE", "score": 0.9960745573043823 }, { "label": "POSITIVE", "score": 0.003925436642020941 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I am seeing in the App a some cash withdrawal that does not belong to me
{ "text": "I am seeing in the App a some cash withdrawal that does not belong to me" }
[ { "label": "NEGATIVE", "score": 0.9996751546859741 }, { "label": "POSITIVE", "score": 0.00032480224035680294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
{ "text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined." }
[ { "label": "NEGATIVE", "score": 0.9907885193824768 }, { "label": "POSITIVE", "score": 0.00921147596091032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Are there specific ATM's that I can draw money from?
{ "text": "Are there specific ATM's that I can draw money from?" }
[ { "label": "NEGATIVE", "score": 0.9977235198020935 }, { "label": "POSITIVE", "score": 0.00227646273560822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Can I set my own top-up limit?
{ "text": "Can I set my own top-up limit?" }
[ { "label": "NEGATIVE", "score": 0.9982300400733948 }, { "label": "POSITIVE", "score": 0.00176997110247612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
My PIN is locked, how do I unlock it?
{ "text": "My PIN is locked, how do I unlock it?" }
[ { "label": "NEGATIVE", "score": 0.995385468006134 }, { "label": "POSITIVE", "score": 0.004614501725882292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
What's the cost for exchanges?
{ "text": "What's the cost for exchanges?" }
[ { "label": "NEGATIVE", "score": 0.997309684753418 }, { "label": "POSITIVE", "score": 0.0026902728714048862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
My son has just turned 13, is he old enough for an account?
{ "text": "My son has just turned 13, is he old enough for an account?" }
[ { "label": "NEGATIVE", "score": 0.9977060556411743 }, { "label": "POSITIVE", "score": 0.0022939066402614117 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Do you take both Visa and Mastercard?
{ "text": "Do you take both Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9726758003234863 }, { "label": "POSITIVE", "score": 0.027324240654706955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
What currencies are accepted to add money?
{ "text": "What currencies are accepted to add money?" }
[ { "label": "NEGATIVE", "score": 0.9952515363693237 }, { "label": "POSITIVE", "score": 0.004748457111418247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
How can I convert currencies?
{ "text": "How can I convert currencies?" }
[ { "label": "NEGATIVE", "score": 0.9988452196121216 }, { "label": "POSITIVE", "score": 0.0011548129841685295 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
My app statement shows I took out cash from an ATM but I did not. What can I do?
{ "text": "My app statement shows I took out cash from an ATM but I did not. What can I do?" }
[ { "label": "NEGATIVE", "score": 0.9978588223457336 }, { "label": "POSITIVE", "score": 0.0021411299239844084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can you tell me my code to get into the app?
{ "text": "Can you tell me my code to get into the app?" }
[ { "label": "NEGATIVE", "score": 0.9983096122741699 }, { "label": "POSITIVE", "score": 0.0016904338262975216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Please let me know how to place an order for a virtual card
{ "text": "Please let me know how to place an order for a virtual card" }
[ { "label": "NEGATIVE", "score": 0.909932553768158 }, { "label": "POSITIVE", "score": 0.09006752073764801 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
I haven't received my virtual card yet, do yo know why?
{ "text": "I haven't received my virtual card yet, do yo know why?" }
[ { "label": "NEGATIVE", "score": 0.9989582300186157 }, { "label": "POSITIVE", "score": 0.0010417565936222672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Is there a limit on the number of times I can use a disposable card?
{ "text": "Is there a limit on the number of times I can use a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9985442161560059 }, { "label": "POSITIVE", "score": 0.001455786288715899 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
{ "text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away." }
[ { "label": "NEGATIVE", "score": 0.04923218861222267 }, { "label": "POSITIVE", "score": 0.9507677555084229 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
My card payments have stopped.
{ "text": "My card payments have stopped." }
[ { "label": "NEGATIVE", "score": 0.9990479350090027 }, { "label": "POSITIVE", "score": 0.0009519961895421147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I think someone stole money from my card
{ "text": "I think someone stole money from my card" }
[ { "label": "NEGATIVE", "score": 0.9989669322967529 }, { "label": "POSITIVE", "score": 0.0010330509394407272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Am I getting charged for making a payment?
{ "text": "Am I getting charged for making a payment?" }
[ { "label": "NEGATIVE", "score": 0.9968016147613525 }, { "label": "POSITIVE", "score": 0.003198350314050913 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I was doing a transfer and received a "decline" message.
{ "text": "I was doing a transfer and received a \"decline\" message." }
[ { "label": "NEGATIVE", "score": 0.9993512034416199 }, { "label": "POSITIVE", "score": 0.0006488465005531907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
why cant you just refund me instead of a merchant
{ "text": "why cant you just refund me instead of a merchant" }
[ { "label": "NEGATIVE", "score": 0.9988504648208618 }, { "label": "POSITIVE", "score": 0.0011495552025735378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Where did my top-up go? I can't find it in my wallet
{ "text": "Where did my top-up go? I can't find it in my wallet" }
[ { "label": "NEGATIVE", "score": 0.99934321641922 }, { "label": "POSITIVE", "score": 0.0006567658274434507 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
The app reverted after I topped-up
{ "text": "The app reverted after I topped-up" }
[ { "label": "NEGATIVE", "score": 0.9949787259101868 }, { "label": "POSITIVE", "score": 0.005021216813474894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I still have not received an answer as to why I was charged $1.00 in a transaction?
{ "text": "I still have not received an answer as to why I was charged $1.00 in a transaction?" }
[ { "label": "NEGATIVE", "score": 0.999690055847168 }, { "label": "POSITIVE", "score": 0.00030994522967375815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why did I not get my refund yet?
{ "text": "Why did I not get my refund yet?" }
[ { "label": "NEGATIVE", "score": 0.999363124370575 }, { "label": "POSITIVE", "score": 0.0006369313923642039 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How do I request a disposable virtual card?
{ "text": "How do I request a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9994615912437439 }, { "label": "POSITIVE", "score": 0.000538403692189604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
Please tell me why I was charged additionally when I used the card.
{ "text": "Please tell me why I was charged additionally when I used the card." }
[ { "label": "NEGATIVE", "score": 0.9937323927879333 }, { "label": "POSITIVE", "score": 0.006267570424824953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Hi, I have done a topup, but my money was reverted. Please look into this issue.
{ "text": "Hi, I have done a topup, but my money was reverted. Please look into this issue." }
[ { "label": "NEGATIVE", "score": 0.9831762313842773 }, { "label": "POSITIVE", "score": 0.01682373881340027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
what is the age limit for opening a new account
{ "text": "what is the age limit for opening a new account" }
[ { "label": "NEGATIVE", "score": 0.9750321507453918 }, { "label": "POSITIVE", "score": 0.02496785670518875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?
{ "text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?" }
[ { "label": "NEGATIVE", "score": 0.9993181228637695 }, { "label": "POSITIVE", "score": 0.0006818410474807024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I don't think my top up worked
{ "text": "I don't think my top up worked" }
[ { "label": "NEGATIVE", "score": 0.99958735704422 }, { "label": "POSITIVE", "score": 0.00041267770575359464 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
How come I got to pay to get my money from the ATM?
{ "text": "How come I got to pay to get my money from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9994681477546692 }, { "label": "POSITIVE", "score": 0.0005318727344274521 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?
{ "text": "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?" }
[ { "label": "NEGATIVE", "score": 0.999264657497406 }, { "label": "POSITIVE", "score": 0.0007353671244345605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
My card activation is failing.
{ "text": "My card activation is failing." }
[ { "label": "NEGATIVE", "score": 0.9997742772102356 }, { "label": "POSITIVE", "score": 0.0002257307933177799 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
May I change my PIN?
{ "text": "May I change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.998227059841156 }, { "label": "POSITIVE", "score": 0.0017729161772876978 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Extra charge during transfer
{ "text": "Extra charge during transfer" }
[ { "label": "NEGATIVE", "score": 0.012000994756817818 }, { "label": "POSITIVE", "score": 0.9879990816116333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Hi something is going on with the app. I see some payments I didn't make?
{ "text": "Hi something is going on with the app. I see some payments I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.960120677947998 }, { "label": "POSITIVE", "score": 0.039879269897937775 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Are cheques accepted for a top up?
{ "text": "Are cheques accepted for a top up?" }
[ { "label": "NEGATIVE", "score": 0.9752400517463684 }, { "label": "POSITIVE", "score": 0.024760007858276367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?
{ "text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?" }
[ { "label": "NEGATIVE", "score": 0.9996925592422485 }, { "label": "POSITIVE", "score": 0.00030743604293093085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My card hasn't arrived yet. What do I do?
{ "text": "My card hasn't arrived yet. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9980508089065552 }, { "label": "POSITIVE", "score": 0.001949251047335565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
There is a payment I don't recognize
{ "text": "There is a payment I don't recognize" }
[ { "label": "NEGATIVE", "score": 0.9924501180648804 }, { "label": "POSITIVE", "score": 0.007549866568297148 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Why do we need to verify top-up?
{ "text": "Why do we need to verify top-up?" }
[ { "label": "NEGATIVE", "score": 0.999051034450531 }, { "label": "POSITIVE", "score": 0.0009490082738921046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
What is the system for determining the exchange rate?
{ "text": "What is the system for determining the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9979336261749268 }, { "label": "POSITIVE", "score": 0.0020663815084844828 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
My virtual card is just not going through.
{ "text": "My virtual card is just not going through." }
[ { "label": "NEGATIVE", "score": 0.9996556043624878 }, { "label": "POSITIVE", "score": 0.0003443686000537127 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
How long does it take for a transfer to post
{ "text": "How long does it take for a transfer to post" }
[ { "label": "NEGATIVE", "score": 0.9977153539657593 }, { "label": "POSITIVE", "score": 0.002284617628902197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Can someone assist me with explaining how I can unblock my pin?
{ "text": "Can someone assist me with explaining how I can unblock my pin?" }
[ { "label": "NEGATIVE", "score": 0.9991875290870667 }, { "label": "POSITIVE", "score": 0.0008124664891511202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
{ "text": "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?" }
[ { "label": "NEGATIVE", "score": 0.9994865655899048 }, { "label": "POSITIVE", "score": 0.0005134436069056392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
In which countries does your app work
{ "text": "In which countries does your app work" }
[ { "label": "NEGATIVE", "score": 0.1663680225610733 }, { "label": "POSITIVE", "score": 0.8336319923400879 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Can i use this card at any store?
{ "text": "Can i use this card at any store?" }
[ { "label": "NEGATIVE", "score": 0.9984526634216309 }, { "label": "POSITIVE", "score": 0.0015472708037123084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
My funds must be verified
{ "text": "My funds must be verified" }
[ { "label": "NEGATIVE", "score": 0.9711771607398987 }, { "label": "POSITIVE", "score": 0.028822852298617363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Is there any way to see my card in the app?
{ "text": "Is there any way to see my card in the app?" }
[ { "label": "NEGATIVE", "score": 0.9994843006134033 }, { "label": "POSITIVE", "score": 0.0005157108535058796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Will I receive all the money sent to my account by SEPA transfer?
{ "text": "Will I receive all the money sent to my account by SEPA transfer?" }
[ { "label": "NEGATIVE", "score": 0.9984664916992188 }, { "label": "POSITIVE", "score": 0.0015335637144744396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
I'm still awaiting for the completion of the transaction.
{ "text": "I'm still awaiting for the completion of the transaction." }
[ { "label": "NEGATIVE", "score": 0.97740238904953 }, { "label": "POSITIVE", "score": 0.02259764075279236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I noticed that there is a withdrawal in the app that is not mine.
{ "text": "I noticed that there is a withdrawal in the app that is not mine." }
[ { "label": "NEGATIVE", "score": 0.9994804263114929 }, { "label": "POSITIVE", "score": 0.0005195513949729502 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Report stolen card
{ "text": "Report stolen card" }
[ { "label": "NEGATIVE", "score": 0.9964377880096436 }, { "label": "POSITIVE", "score": 0.0035622348077595234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I haven't received my transfer funds yet, where are they?
{ "text": "I haven't received my transfer funds yet, where are they?" }
[ { "label": "NEGATIVE", "score": 0.9990559220314026 }, { "label": "POSITIVE", "score": 0.0009440504363738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.
{ "text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over." }
[ { "label": "NEGATIVE", "score": 0.999383807182312 }, { "label": "POSITIVE", "score": 0.0006161227356642485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
My phone has been stolen. How can I make sure no one uses my account from it?
{ "text": "My phone has been stolen. How can I make sure no one uses my account from it?" }
[ { "label": "NEGATIVE", "score": 0.9994986057281494 }, { "label": "POSITIVE", "score": 0.0005014003254473209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Why did the bank reject my transfer?
{ "text": "Why did the bank reject my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9985857009887695 }, { "label": "POSITIVE", "score": 0.0014143221778795123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I didn't set up the direct debit I have
{ "text": "I didn't set up the direct debit I have" }
[ { "label": "NEGATIVE", "score": 0.9994940757751465 }, { "label": "POSITIVE", "score": 0.0005059629329480231 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Are there any restrictions for the disposable cards?
{ "text": "Are there any restrictions for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9985716342926025 }, { "label": "POSITIVE", "score": 0.001428330084308982 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
My transfer is stuck pending? How do we fix it to it goes through?
{ "text": "My transfer is stuck pending? How do we fix it to it goes through?" }
[ { "label": "NEGATIVE", "score": 0.9997614026069641 }, { "label": "POSITIVE", "score": 0.0002385965344728902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I added money through a bank transfer and it is not showing in my balance.
{ "text": "I added money through a bank transfer and it is not showing in my balance." }
[ { "label": "NEGATIVE", "score": 0.9997676014900208 }, { "label": "POSITIVE", "score": 0.00023242186580318958 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Why is the identity check involved?
{ "text": "Why is the identity check involved?" }
[ { "label": "NEGATIVE", "score": 0.9980096220970154 }, { "label": "POSITIVE", "score": 0.001990386750549078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Why can't I transfer money to a beneficiery?
{ "text": "Why can't I transfer money to a beneficiery?" }
[ { "label": "NEGATIVE", "score": 0.9984386563301086 }, { "label": "POSITIVE", "score": 0.001561377546750009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How to verify my identity
{ "text": "How to verify my identity" }
[ { "label": "NEGATIVE", "score": 0.08780720829963684 }, { "label": "POSITIVE", "score": 0.9121928215026855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
How many digits identify the top-up verification code?
{ "text": "How many digits identify the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9989500641822815 }, { "label": "POSITIVE", "score": 0.0010499806376174092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
why do i need to verify the top up?
{ "text": "why do i need to verify the top up?" }
[ { "label": "NEGATIVE", "score": 0.9991750121116638 }, { "label": "POSITIVE", "score": 0.0008249406819231808 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I wanted to top up my account and it doesn't look like it worked
{ "text": "I wanted to top up my account and it doesn't look like it worked" }
[ { "label": "NEGATIVE", "score": 0.9997324347496033 }, { "label": "POSITIVE", "score": 0.0002676070434972644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
A transaction shows duplicate times.
{ "text": "A transaction shows duplicate times." }
[ { "label": "NEGATIVE", "score": 0.9990033507347107 }, { "label": "POSITIVE", "score": 0.000996710266917944 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I wasn't allowed to transfer to my account
{ "text": "I wasn't allowed to transfer to my account" }
[ { "label": "NEGATIVE", "score": 0.9927244782447815 }, { "label": "POSITIVE", "score": 0.007275516167283058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
What about a auto top-up?
{ "text": "What about a auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9960048794746399 }, { "label": "POSITIVE", "score": 0.003995112143456936 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
What ATM accepts Mastercard?
{ "text": "What ATM accepts Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9934942126274109 }, { "label": "POSITIVE", "score": 0.006505776662379503 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
i entered my pin in wrong and got it frozen. how many tries do i have
{ "text": "i entered my pin in wrong and got it frozen. how many tries do i have" }
[ { "label": "NEGATIVE", "score": 0.9990695118904114 }, { "label": "POSITIVE", "score": 0.0009304844425059855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Why can't I see my top up?
{ "text": "Why can't I see my top up?" }
[ { "label": "NEGATIVE", "score": 0.9820338487625122 }, { "label": "POSITIVE", "score": 0.017966074869036674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.
{ "text": "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues." }
[ { "label": "NEGATIVE", "score": 0.99052494764328 }, { "label": "POSITIVE", "score": 0.00947505608201027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I've transferred money into my account but the balance is the same
{ "text": "I've transferred money into my account but the balance is the same" }
[ { "label": "NEGATIVE", "score": 0.991801917552948 }, { "label": "POSITIVE", "score": 0.008198135532438755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?
{ "text": "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?" }
[ { "label": "NEGATIVE", "score": 0.9997205138206482 }, { "label": "POSITIVE", "score": 0.0002794722095131874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
When will I recieve my new card?
{ "text": "When will I recieve my new card?" }
[ { "label": "NEGATIVE", "score": 0.9920082092285156 }, { "label": "POSITIVE", "score": 0.007991728372871876 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Can someone in the US have a card?
{ "text": "Can someone in the US have a card?" }
[ { "label": "NEGATIVE", "score": 0.9981671571731567 }, { "label": "POSITIVE", "score": 0.0018327824072912335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Please assist me with activation.
{ "text": "Please assist me with activation." }
[ { "label": "NEGATIVE", "score": 0.006279890425503254 }, { "label": "POSITIVE", "score": 0.9937201738357544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Who can have access to top up my account?
{ "text": "Who can have access to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9982505440711975 }, { "label": "POSITIVE", "score": 0.0017494137864559889 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
What are the steps I need to do if I have a stolen card?
{ "text": "What are the steps I need to do if I have a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9981449842453003 }, { "label": "POSITIVE", "score": 0.0018550731474533677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Why did I get charged one pound seemingly randomly?
{ "text": "Why did I get charged one pound seemingly randomly?" }
[ { "label": "NEGATIVE", "score": 0.9972845315933228 }, { "label": "POSITIVE", "score": 0.002715499373152852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
{ "text": "I misplaced my phone so I can't use the app! Does this mean I can't use my card?" }
[ { "label": "NEGATIVE", "score": 0.9995260238647461 }, { "label": "POSITIVE", "score": 0.00047399618779309094 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
How do I order a new card? The current one is about to expire.
{ "text": "How do I order a new card? The current one is about to expire." }
[ { "label": "NEGATIVE", "score": 0.9987014532089233 }, { "label": "POSITIVE", "score": 0.0012984853237867355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Could you tell me what your exchange rates are?
{ "text": "Could you tell me what your exchange rates are?" }
[ { "label": "NEGATIVE", "score": 0.9980323910713196 }, { "label": "POSITIVE", "score": 0.0019675581716001034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
My top-up was reverted by the app.
{ "text": "My top-up was reverted by the app." }
[ { "label": "NEGATIVE", "score": 0.9991632699966431 }, { "label": "POSITIVE", "score": 0.0008367510163225234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
{ "text": "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though..." }
[ { "label": "NEGATIVE", "score": 0.9978736639022827 }, { "label": "POSITIVE", "score": 0.0021263770759105682 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Help! I fear that my card was stolen,
{ "text": "Help! I fear that my card was stolen," }
[ { "label": "NEGATIVE", "score": 0.9985331296920776 }, { "label": "POSITIVE", "score": 0.0014668788062408566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I don't recognize this payment on my app, I am sure I didn't spend any money there.
{ "text": "I don't recognize this payment on my app, I am sure I didn't spend any money there." }
[ { "label": "NEGATIVE", "score": 0.9995825886726379 }, { "label": "POSITIVE", "score": 0.00041738696745596826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
what is the matter?
{ "text": "what is the matter?" }
[ { "label": "NEGATIVE", "score": 0.9957303404808044 }, { "label": "POSITIVE", "score": 0.00426968140527606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I want to use auto top-up. Is there a limit?
{ "text": "I want to use auto top-up. Is there a limit?" }
[ { "label": "NEGATIVE", "score": 0.9973496198654175 }, { "label": "POSITIVE", "score": 0.0026503910776227713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null