text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
A transfer is pending.
|
{
"text": "A transfer is pending."
}
|
[
{
"label": "NEGATIVE",
"score": 0.3091309666633606
},
{
"label": "POSITIVE",
"score": 0.6908690333366394
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
There is a strange card payment I don't recognise.
|
{
"text": "There is a strange card payment I don't recognise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960014224052429
},
{
"label": "POSITIVE",
"score": 0.003998521249741316
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
What do I do if my card gets broken?
|
{
"text": "What do I do if my card gets broken?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979536533355713
},
{
"label": "POSITIVE",
"score": 0.002046317793428898
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
The expiration of my card is near, how do I order a new card?
|
{
"text": "The expiration of my card is near, how do I order a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989047050476074
},
{
"label": "POSITIVE",
"score": 0.0010952426819130778
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
What do I need to do to verify my funds?
|
{
"text": "What do I need to do to verify my funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988216757774353
},
{
"label": "POSITIVE",
"score": 0.0011783498339354992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Why would my card payment be cancelled?
|
{
"text": "Why would my card payment be cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988930821418762
},
{
"label": "POSITIVE",
"score": 0.0011069303145632148
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
What is the process for setting up and account for my child?
|
{
"text": "What is the process for setting up and account for my child?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9890255331993103
},
{
"label": "POSITIVE",
"score": 0.01097448356449604
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Can you tell me why my card payment was cancelled?
|
{
"text": "Can you tell me why my card payment was cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.0004984822007827461
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
why verify the top up? it doesnt make sense
|
{
"text": "why verify the top up? it doesnt make sense"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005133955855853856
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
How many incorrect attempts cause card to be blocked?
|
{
"text": "How many incorrect attempts cause card to be blocked?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994863271713257
},
{
"label": "POSITIVE",
"score": 0.0005136891268193722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
Why did my top up get pulled back out?
|
{
"text": "Why did my top up get pulled back out?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153751010075212
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
|
{
"text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994326233863831
},
{
"label": "POSITIVE",
"score": 0.00056735600810498
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
what is the word?
|
{
"text": "what is the word?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9916887879371643
},
{
"label": "POSITIVE",
"score": 0.008311210200190544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Do you let me choose between Visa and Mastercard?
|
{
"text": "Do you let me choose between Visa and Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9888829588890076
},
{
"label": "POSITIVE",
"score": 0.011117015965282917
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
I'm waiting for the ID verification to go through still, so is it too soon to use my account?
|
{
"text": "I'm waiting for the ID verification to go through still, so is it too soon to use my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996069073677063
},
{
"label": "POSITIVE",
"score": 0.00039313011802732944
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Which merchants accept my card?
|
{
"text": "Which merchants accept my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994186520576477
},
{
"label": "POSITIVE",
"score": 0.005813468247652054
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
How can I transfer some money into a foreign account?
|
{
"text": "How can I transfer some money into a foreign account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995949864387512
},
{
"label": "POSITIVE",
"score": 0.0004050286370329559
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
What US credit cards do you accept?
|
{
"text": "What US credit cards do you accept?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.49750396609306335
},
{
"label": "POSITIVE",
"score": 0.502496063709259
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
What is the basis of your exchange rates?
|
{
"text": "What is the basis of your exchange rates?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9891889095306396
},
{
"label": "POSITIVE",
"score": 0.010811103507876396
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
I wanna revert a transaction i did this morning.
|
{
"text": "I wanna revert a transaction i did this morning."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984849095344543
},
{
"label": "POSITIVE",
"score": 0.0015151073457673192
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Can I get both a Visa and a Mastercard from you?
|
{
"text": "Can I get both a Visa and a Mastercard from you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9921779036521912
},
{
"label": "POSITIVE",
"score": 0.007822155021131039
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Why is my cash withdrawal still showing as pending?
|
{
"text": "Why is my cash withdrawal still showing as pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991567134857178
},
{
"label": "POSITIVE",
"score": 0.0008432897157035768
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
How do I activate and link my new card?
|
{
"text": "How do I activate and link my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964786171913147
},
{
"label": "POSITIVE",
"score": 0.003521373262628913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
What types of foreign money can be used with this service.?
|
{
"text": "What types of foreign money can be used with this service.?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140842974185944
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
What is the fee to top-up my account
|
{
"text": "What is the fee to top-up my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914637207984924
},
{
"label": "POSITIVE",
"score": 0.008536304347217083
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
How long does it take for my payment to process?
|
{
"text": "How long does it take for my payment to process?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985254406929016
},
{
"label": "POSITIVE",
"score": 0.0014746098313480616
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
Why was my cash withdrawal cancelled at the ATM?
|
{
"text": "Why was my cash withdrawal cancelled at the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991416931152344
},
{
"label": "POSITIVE",
"score": 0.0008583406452089548
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Are you okay with exchanges to EUR?
|
{
"text": "Are you okay with exchanges to EUR?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.009391352534294128
},
{
"label": "POSITIVE",
"score": 0.9906086921691895
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
Why was I charged an additional fee when paying with card?
|
{
"text": "Why was I charged an additional fee when paying with card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974445104598999
},
{
"label": "POSITIVE",
"score": 0.002555463695898652
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
why have i not got my new card?
|
{
"text": "why have i not got my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999126136302948
},
{
"label": "POSITIVE",
"score": 0.0008738283650018275
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I believe that the rate of exchange for my cash withdrawl is incorrect.
|
{
"text": "I believe that the rate of exchange for my cash withdrawl is incorrect."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994268417358398
},
{
"label": "POSITIVE",
"score": 0.0005732291610911489
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
How can I get my money back for a payment i didnt make
|
{
"text": "How can I get my money back for a payment i didnt make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996188879013062
},
{
"label": "POSITIVE",
"score": 0.00038104699342511594
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
There was an extra fee when I was at the ATM. Why?
|
{
"text": "There was an extra fee when I was at the ATM. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979814291000366
},
{
"label": "POSITIVE",
"score": 0.002018584404140711
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I am seeing a direct debit I wasn't aware of.
|
{
"text": "I am seeing a direct debit I wasn't aware of."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940517544746399
},
{
"label": "POSITIVE",
"score": 0.005948266014456749
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I did not receive the right amount of cash.
|
{
"text": "I did not receive the right amount of cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023573313956148922
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?
|
{
"text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996951818466187
},
{
"label": "POSITIVE",
"score": 0.00030479542328976095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
Why am I being charged for getting cash?
|
{
"text": "Why am I being charged for getting cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974752068519592
},
{
"label": "POSITIVE",
"score": 0.0025247230660170317
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Is there a daily auto top-up limit?
|
{
"text": "Is there a daily auto top-up limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969635605812073
},
{
"label": "POSITIVE",
"score": 0.0030364608392119408
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
What time will a transfer from the US take?
|
{
"text": "What time will a transfer from the US take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984278678894043
},
{
"label": "POSITIVE",
"score": 0.001572160515934229
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
Why did I only get $20 now the full amount I wanted?
|
{
"text": "Why did I only get $20 now the full amount I wanted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994379878044128
},
{
"label": "POSITIVE",
"score": 0.0005620527663268149
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I payed with the card and there was an extra fee?
|
{
"text": "I payed with the card and there was an extra fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977116584777832
},
{
"label": "POSITIVE",
"score": 0.0022883289493620396
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
How can I pay for top-ups?
|
{
"text": "How can I pay for top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990060925483704
},
{
"label": "POSITIVE",
"score": 0.0009939024457708001
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
Card has been received, how will it show up on the app?
|
{
"text": "Card has been received, how will it show up on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960440397262573
},
{
"label": "POSITIVE",
"score": 0.003955970983952284
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
Can you tell me how to tell where my funds come from?
|
{
"text": "Can you tell me how to tell where my funds come from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990966320037842
},
{
"label": "POSITIVE",
"score": 0.0009033727692440152
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
i put money on my card and i dont see it on the balance
|
{
"text": "i put money on my card and i dont see it on the balance"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994876384735107
},
{
"label": "POSITIVE",
"score": 0.0005123800365254283
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
What are the disposable cards for?
|
{
"text": "What are the disposable cards for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.0003988838871009648
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
How can I cancel my transfer?
|
{
"text": "How can I cancel my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995954632759094
},
{
"label": "POSITIVE",
"score": 0.00040461032767780125
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
|
{
"text": "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934462904930115
},
{
"label": "POSITIVE",
"score": 0.006553675513714552
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
How long is the wait for a money transfer to post?
|
{
"text": "How long is the wait for a money transfer to post?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999406099319458
},
{
"label": "POSITIVE",
"score": 0.0005939359543845057
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
new customer and filling gas for the first time today, not working,
|
{
"text": "new customer and filling gas for the first time today, not working,"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99793541431427
},
{
"label": "POSITIVE",
"score": 0.0020646241027861834
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
|
{
"text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996705055236816
},
{
"label": "POSITIVE",
"score": 0.00032954048947431147
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I no longer have my phone.
|
{
"text": "I no longer have my phone."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995148181915283
},
{
"label": "POSITIVE",
"score": 0.00048522197175771
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
|
{
"text": "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006487397477030754
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
What is the timeframe for a transfer in Europe?
|
{
"text": "What is the timeframe for a transfer in Europe?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958600401878357
},
{
"label": "POSITIVE",
"score": 0.00414001289755106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
What ATM locations are near me?
|
{
"text": "What ATM locations are near me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965382814407349
},
{
"label": "POSITIVE",
"score": 0.003461738582700491
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
I live in the EU - can I get a card?
|
{
"text": "I live in the EU - can I get a card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966474175453186
},
{
"label": "POSITIVE",
"score": 0.0033525736071169376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
How can I add money automatically?
|
{
"text": "How can I add money automatically?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190795876086
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
I bought something while traveling, and the exchange rate was wrong.
|
{
"text": "I bought something while traveling, and the exchange rate was wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999716579914093
},
{
"label": "POSITIVE",
"score": 0.0002833409234881401
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I topped up my account but the money isn't there now.
|
{
"text": "I topped up my account but the money isn't there now."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982927441596985
},
{
"label": "POSITIVE",
"score": 0.001707199146039784
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
I am seeing in the App a payment that its not mine
|
{
"text": "I am seeing in the App a payment that its not mine"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914724230766296
},
{
"label": "POSITIVE",
"score": 0.008527546189725399
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Why is it failing to top-up?
|
{
"text": "Why is it failing to top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997915625572205
},
{
"label": "POSITIVE",
"score": 0.00020840781508013606
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
How is my PIN sent?
|
{
"text": "How is my PIN sent?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988722205162048
},
{
"label": "POSITIVE",
"score": 0.0011277486337348819
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
|
{
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981612947769463
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I am still waiting for a transfer I did
|
{
"text": "I am still waiting for a transfer I did"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939014911651611
},
{
"label": "POSITIVE",
"score": 0.0060985335148870945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Can I transfer money using the SWIFT service?
|
{
"text": "Can I transfer money using the SWIFT service?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992321729660034
},
{
"label": "POSITIVE",
"score": 0.0007677911780774593
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Is there a transaction limit for a disposable card?
|
{
"text": "Is there a transaction limit for a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990324974060059
},
{
"label": "POSITIVE",
"score": 0.0009674655739217997
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
My transfer was declined. What might the reason be?
|
{
"text": "My transfer was declined. What might the reason be?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985935091972351
},
{
"label": "POSITIVE",
"score": 0.0014064795104786754
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
How can I get a Visa and Mastercard?
|
{
"text": "How can I get a Visa and Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988304972648621
},
{
"label": "POSITIVE",
"score": 0.0011695291614159942
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
My app is displaying a payment I didn't make
|
{
"text": "My app is displaying a payment I didn't make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9921914935112
},
{
"label": "POSITIVE",
"score": 0.007808563765138388
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
I want to start using my card.
|
{
"text": "I want to start using my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957263469696045
},
{
"label": "POSITIVE",
"score": 0.004273650702089071
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I see an unfamiliar payment on my statement.
|
{
"text": "I see an unfamiliar payment on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987051486968994
},
{
"label": "POSITIVE",
"score": 0.001294898334890604
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
How do I unblock my card?
|
{
"text": "How do I unblock my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966867566108704
},
{
"label": "POSITIVE",
"score": 0.003313217544928193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 49
}
|
Default
| null | null |
Do you limit my top-ups?
|
{
"text": "Do you limit my top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9894940257072449
},
{
"label": "POSITIVE",
"score": 0.010505911894142628
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I want to request a physical card
|
{
"text": "I want to request a physical card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9854940176010132
},
{
"label": "POSITIVE",
"score": 0.014505917206406593
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
Are top-ups unlimited?
|
{
"text": "Are top-ups unlimited?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.12966054677963257
},
{
"label": "POSITIVE",
"score": 0.8703393936157227
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
How do I change my pin while traveling?
|
{
"text": "How do I change my pin while traveling?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988046884536743
},
{
"label": "POSITIVE",
"score": 0.0011953687062487006
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
If I want to topup by card, how do I do it?
|
{
"text": "If I want to topup by card, how do I do it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984248876571655
},
{
"label": "POSITIVE",
"score": 0.0015750965103507042
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
I don't think the transaction has gone through, so can I cancel a transfer?
|
{
"text": "I don't think the transaction has gone through, so can I cancel a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994445443153381
},
{
"label": "POSITIVE",
"score": 0.0005553996888920665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I need to renew a card that's about to expire
|
{
"text": "I need to renew a card that's about to expire"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989258646965027
},
{
"label": "POSITIVE",
"score": 0.0010741620790213346
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Why does top-up require verification?
|
{
"text": "Why does top-up require verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966065883636475
},
{
"label": "POSITIVE",
"score": 0.003393425839021802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
How do I know if my top-up went through?
|
{
"text": "How do I know if my top-up went through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005767051479779184
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
Why can't I make a transfer?
|
{
"text": "Why can't I make a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998722493648529
},
{
"label": "POSITIVE",
"score": 0.001277507864870131
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
|
{
"text": "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997081160545349
},
{
"label": "POSITIVE",
"score": 0.0002918813843280077
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I am looking to get a Visa credit card, what must I do to achieve this?
|
{
"text": "I am looking to get a Visa credit card, what must I do to achieve this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971603155136108
},
{
"label": "POSITIVE",
"score": 0.002839652355760336
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.
|
{
"text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988970756530762
},
{
"label": "POSITIVE",
"score": 0.0011028647422790527
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
Can this app be used to exchange currencies?
|
{
"text": "Can this app be used to exchange currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988270401954651
},
{
"label": "POSITIVE",
"score": 0.0011729688849300146
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
What do I do to activate my new card?
|
{
"text": "What do I do to activate my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996921181678772
},
{
"label": "POSITIVE",
"score": 0.0030788425356149673
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Can you show me how to verify the top-up card?
|
{
"text": "Can you show me how to verify the top-up card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976550340652466
},
{
"label": "POSITIVE",
"score": 0.0023449633736163378
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
|
{
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.7692219018936157
},
{
"label": "POSITIVE",
"score": 0.2307780385017395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
Why was I charged for withdrawing cash?
|
{
"text": "Why was I charged for withdrawing cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982312321662903
},
{
"label": "POSITIVE",
"score": 0.0017687835497781634
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I'm in China and need a new card. Please help.
|
{
"text": "I'm in China and need a new card. Please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952664375305176
},
{
"label": "POSITIVE",
"score": 0.00473357830196619
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
How can I find a way to transfer money without it being rejected?
|
{
"text": "How can I find a way to transfer money without it being rejected?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986134767532349
},
{
"label": "POSITIVE",
"score": 0.0013864764478057623
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.
|
{
"text": "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995470643043518
},
{
"label": "POSITIVE",
"score": 0.00045294256415218115
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I tried topping off my account with a card, but the money is not in my account despite the charge going through
|
{
"text": "I tried topping off my account with a card, but the money is not in my account despite the charge going through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995545744895935
},
{
"label": "POSITIVE",
"score": 0.00044545214041136205
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
My phone was left at a hotel and I can't access the app.
|
{
"text": "My phone was left at a hotel and I can't access the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997178912162781
},
{
"label": "POSITIVE",
"score": 0.00028210130403749645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
|
{
"text": "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996552467346191
},
{
"label": "POSITIVE",
"score": 0.0003447430790401995
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
My money transfer has not happened yet
|
{
"text": "My money transfer has not happened yet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998262345790863
},
{
"label": "POSITIVE",
"score": 0.001737673650495708
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I didn't get a PIN yet. What gives?
|
{
"text": "I didn't get a PIN yet. What gives?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947444200515747
},
{
"label": "POSITIVE",
"score": 0.005255574826151133
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
My wallet was stolen and all my credit cards were in there. HELP?!!?
|
{
"text": "My wallet was stolen and all my credit cards were in there. HELP?!!?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968346953392029
},
{
"label": "POSITIVE",
"score": 0.0031653789337724447
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
Why was I denied the option to transfer money to a selected beneficiary?
|
{
"text": "Why was I denied the option to transfer money to a selected beneficiary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991191029548645
},
{
"label": "POSITIVE",
"score": 0.0008808953571133316
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
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